Channel to the Med – 10 Day Tour
Welcome to Peak Tours’ cycle challenge “extraordinaire” from one end of France to the other. Starting from the northern French coast at Ouistreham, close to the historic town of Caen, we continue southwards through the stunning scenery of areas such as the Loire Valley, Puy-de-Dome and Provence, before we finish the tour near Nice on the Mediterranean coastline 10 days later. Covering approximately 840 miles / 1350km we average around 84 miles / 135km a day with some longer days in the flatter areas and some shorter days in the hillier areas especially when we climb Mont Ventoux (there is an option to cycle round it).
France is a wide and diverse country which contains a variety of different and stunning landscapes. Most people have heard of the Tour de France and the country can arguably be considered the cultural home of cycling.
Highlights
– An amazingly quiet route, using lovely country lanes to connect villages and small towns
– Beautiful and varied regions to enjoy: the agriculture of Normandy, the chateaux of the Loire, the volcanic landscape of the Puy-de-Dome and the Central Massif, the rocky and dramatic Provencal area
– Climb Mont Ventoux, the iconic ‘Giant of Provence’
– Incredible gorges – the Ardèche and the Verdon
– Plenty of historic sites to see en route
– Enjoy a variety of local food and drink – from the Calvados of northern France to the Rosé of Provence
Duration 10 nights* / 10 days of cycling
Total Distance 840 miles / 1350km (Average 84 miles / 135km per day)
Total Elevation 60400ft / 18400m (Average 6040ft / 1840m per day)
Grade 9
Practicalities
The tour starts in Ouistreham, which is accessible by ferry from Portsmouth. The guide team will meet you there for the first day of riding on the Wednesday. The tour finishes near Nice, just 25 minutes away from the airport / 35 minutes away from Nice train station.
*Please note that the cycling starts on Wednesday. Most people will choose to arrive on the Tuesday, which we call ‘Arrival Day,’ the dates below reflect this. Accommodation isn’t included on Tuesday night (some people prefer to get the ferry arriving on Wednesday morning) but is included every night from Wednesday onwards, including the final Friday night in Nice.
Please see the Itinerary page for a more detailed description of the route and the Additional Information page for more information on the logistics.
You can download the trip notes for the tour here: 10 Day Channel to Med Trip Notes
If you would like to view photos from our latest tours then just click here: 10 Day Channel to the Med 2024 and 10 Day Channel to the Med 2023
THE 10 DAY CHANNEL TO MED TOUR IS A TOUGH CHALLENGE AND SHOULD ONLY BE ATTEMPTED BY FIT AND COMPETENT RIDERS – A MIMIMUM AVERAGE SPEED OF 13MPH IS REQUIRED. WE OFTEN HAVE RIDERS JOIN THE 10 DAY TOUR WHEN THE 14 DAY TOUR WOULD BE MORE SUITABLE. WE HAVE AN ABSOLUTE LATEST ARRIVAL TIME EACH DAY OF 19.00. IF YOU HAVE ANY DOUBTS THEN PLEASE DON’T HESITATE TO CONTACT US
2025 Dates:
Tuesday 3rd – Saturday 14th June 2025 – One mens twin room place available
Prices for 2025 are £2195 for shared twin or double, £2695 for a single and £2845 for sole occ of a double.
2026 Dates:
Tuesday 2nd – Saturday 13th June 2026 – Places available
Tuesday 1st – Saturday 12th September 2026 – Places available
Prices for 2026 are £2395 for shared twin or double, £2895 for a single and £3045 for sole occ of a double.
Channel to the Med – 10 Day Tour Route
Tue: Arrival Day Non-riding day
Arriving into Ouistreham by either the morning or overnight ferry will see us safely in place ready for ‘Le Grand Départ’ the following morning. Accommodation on this day is not included within the tour price, but we can recommend places for you to stay.
Wed: Ouistreham to Alencon Distance: 89 miles / 143km Elevation: 5200 ft / 1600m
After the obligatory photographs and adjustment of Lycra we gear up for our Gallic adventure with a gentle start to the day along the Suisse Normand cycle way. This smooth tarmac surface follows the river Orne, meandering along the banks of the river. We will pass through Caen and follow the river through a lovely gorge surrounded by woodland. A lovely lunch with a view will stand you in good stead for the latter part of the day, as the terrain becomes hillier. We round off the day making our way through the forest of Andaine to our first nights accommodation in the lively town of Alencon.
Thu: Alencon to Azay Le Rideau Distance: 101 miles / 164 km Elevation: 4000ft / 1200m
Today starts us off fairly gently and then gives way to undulating roads through the pretty villages and countryside of France. The undulations eventually give way to easier terrain and we stock up on energy for the afternoon with our usual Peak Tours lunch feast!. Today and tomorrow will see us putting some extra miles behind us to reap what we sow in days to come. At the end of the day’s cycling the grand buildings and chateaux by the river of Azay le Rideau await our arrival.
Fri: Azay le Rideau to Argenton-sur-Creuse Distance: 82 miles / 132 km Elevation: 2600 ft / 800m
Leaving the Loire region behind we will continue southwards alongside the River Indre. Passing through Chatillo-sur-Indre. Our mostly flat route takes us into the Brenne National Park. This calm, quiet area is known for its many lakes, interesting habitats and rare aquatic species. Further along we will join with the River Creuse and continue to the arrtractive town of Argenton-sur-Creuse.
Sat: Argenton to Aubusson Distance: 76 miles / 122km Elevation: 6250ft / 1900m
Leaving lovely Crozant behind we head south to the Limousin region, characterised by gorges, woods, rivers and moorland. This beautiful but challenging day is a little shorter to allow for the climbing. After a great lunch in the picturesque village of St Fiel we crack on through this undulating national park to the lovely town of Aubusson, well known for it’s famous tapestries.
Sun: Aubusson to St Flour Distance: 107 miles / 173 km Elevation: 9500 ft / 2900m
This is the toughest day of the tour! We will start to notice the hills increase today as we continue to the foothills and into the volcanic region of the Massif Central. Today’s ride will provide good practice for some of the larger climbs which lie in wait for us further south! Another cracking day with lakes, gorges, fine views and all that’s inspiring in this fantastic country to cycle in. The afternoon will see us arrive at the attractive town of St Flour, often used as a staging post in the Tour de France.
Mon: St Flour to Les Vans Distance: 101 miles / 163 km Elevation: 7200 ft / 2200m
Once we have left St Flour a hilly road takes you over to the Viaduc de Garabit where the road descends to a scenic lake. A nice ride by the lake is followed by a big climb and a number of ups and downs. The day continues with a long winding descent into the town of Mende and then a lovely winding and undulating road continues through woodlands with some stunning views on to the pretty town of Les Vans in the Ardeche.
Tue: Les Vans to Malaucene Distance: 85 miles / 137 km Elevation: 5700 ft / 1700m
In the morning we head past the iconic natural bridge of Pont d’Arc in Vallon. The scenery is stunning as we cycle above the limestone gorges of the Ardeche with fantastic vistas around every bend. Further along the road descends and we will pass through St Martin before we catch our first glimpse of Ventoux, the revered mountain that will be ever present for the next few days. Our day’s ride ends at the lovely town of Malaucene at the start of the climb to Ventoux.
Wed: Malaucene to Oraison Distance: 66 miles / 107 km Elevation: 7800 ft / 2400m
Following in the footsteps of some of the previous Tour de France greats, we’ll begin today’s ride with a climb of the iconic Mont Ventoux. This classic ride is a tough climb but you will be rewarded with fine panoramic views over area. A long descent takes you down into Sault where you will have a well deserved brew. For those who don’t fancy Ventoux there is an easier route to Sault which is also a fantastic ride. Either way we will continue through the lavender fields and small villages to the outskirts of Oraison for a well deserved rest!
Thu: Oraison to Castellane Distance: 107 miles / 132 km Elevation: 7200 ft / 2200m
One of the toughest but most rewarding days of the trip today as, with the ever present smell of lavender we leave Oraison passing through a number of ancient towns and villages and the landscape changes to steep sided valleys with a number of fantastic views opening up. Passing by the picture postcard town of Moustier St Marie, one of the most spectacular sections of the tour awaits as we venture into the Gorges du Verdon. The azure waters of the Lac de Saint Croix marks the start of the “glorious ascent” to the top of the canyon. After the gorge the route is mostly flat and down hill as the route takes us along the top of the gorge then down to the strikingly aquamarine Verdon River which we follow to all the way to Castellane.
Fri: Castellane to Nice Distance: 52 miles / 83km Elevation: 2300ft / 800m
Our final day in the saddle is another stunning ride. A climb away from Castellane reveals superb views back over the town before the road flattens out and continues along a lovely valley surrounded by mountains. Further along we will cycle along the top of the Gorge de Loup and descend for about 20 miles all the way down to Nice. The scenery is stunning on our ride to the coast. As we near our final destination we will meet the coast and cycle along the sea front beaches and soak up the sun and maybe a dip in the Med before out final photo’s and group meal.
Sat: Departure Day Non-riding day
Following our final night’s accommodation in Nice, today is departure day. The guides will be leaving around 8am as they have to drive back to the UK but Nice Airport is within easy reach from the Hotel you will be staying at and public transport and taxi’s are readily available to transfer you there.
What’s Included?
The tour price includes 10 nights accommodation, 10 breakfasts, 10 lunches, snacks throughout the day, full trip support including a tour leader that cycles at the back of the group, two back up vans with spare parts and a few spare bikes, we will even take your bikes over to France for you and bring them back at the end of the tour (there is a £60 charge for this, and you would need to get your bike to us in Derbyshire or meet us at one of the pick up points en-route). We provide GPX files, detailed route notes so that you can cycle at your own pace, a Peak Tours cycle shirt, certificate, luggage transfer each day, lots of fun!
What’s Not Included?
Evening meals, cycle hire (available for a fee), ferry to France, accommodation in Ouistreham, transport from Nice.
What happens at the start of the tour?
We will start the tour from Caen in France. The first day cycling is on Wednesday so it is advisable to get to Caen (Ouistreham) either on Tuesday or early Wednesday morning.
To get to Caen you can take the ferry from Portsmouth. The guides will be around on the Monday evening for any bike hand overs but will need to get the morning ferry on the Tuesday arrival day to make sure they are in place and can get all the bikes set up in Ouistreham ready for our first cycling day on Wednesday. We will take the morning Ferry which leaves at 8.15 and arrives in Ouistreham at 15.00 on Tuesday. We will have time for some breakfast the following morning and aim to start cycling around 8.30 on Wednesday morning. Details of ferry services can be found here Brittany Ferries
Accommodation is included on Wednesday night but the ferry fare isn’t included in the tour price.
What happens at the end?
At the end of the tour we will finish in Nice and have a celebratory last night meal and no doubt a few drinks as well.
The final Friday is superb! The last 40 miles are mostly downhill so we should be at the finish point in really good time, usually by 14.00. We will have a final lunch in the lovely village of Greolieres before hitting the coast and cycling along the promenade for a short distance where we will finish our tour and there will be chance to take our end of tour photographs and skinny dip (last part isn’t mandatory)!
We will take our group photo’s then the guides will be scurrying around organising while you take your time and get ready for the final meal. We will meet for a final group meal at 19.30 and walk to our restaurant followed by group conga and a techno club (the last two are optional).
If anyone needs to fly back on Friday, then they can have a shower at the hotel before jetting off. The guides and vans will be around Friday evening sorting out bikes etc and can help with any packing etc.
Nice has a large train station, with direct trains to Paris taking 6hrs, then the Eurostar from Paris to London, which takes between 2-3hrs.
Nice Airport also has flights to various different UK airports. It is only a 4-5 miles from the hotel to the airport. Often customers join in together to share a taxi. Usually the guides will start the drive home early on Saturday morning. Generally it takes two days to drive from the south of France back to our HQ in Glossop. Generally the van with the bikes in will cross the channel from Calais to Dover on Sunday morning and continue to Glossop during the day. We can meet people to drop bikes off at various service stations en-route to Glossop or you can collect your bike from Glossop from Monday afternoon onwards. Usually the van will drive from Dover to the M25 and anticlockwise around the M25 and up the M1 back to Glossop but this can very depending on the tour. The route specifics will be confirmed during the tour and we will update people during the journey back so that anyone collecting bikes at a motorway service station can plan ahead.
How do I transport my bike?
As always, if you can get your bike to Peak Tours HQ in Derbyshire, or meet the vans en-route down to Portsmouth, then we can take it and bring it back for you. There is a small fee of £60 per bike to cover the post Brexit paperwork (ATA carnet) that is required. If we take your bike for you then we would also need to bring it back. We can’t take bikes one way I’m afraid. This is due to the post Brexit paperwork that needs to be completed. Please note that Peak Tours will not be held responsible for any damage cause in the transportation of the bikes, problems are very rare indeed and we have a very safe, tried and tested system. Any bikes with DI gears need to bring their chargers with them for the trip and riders also need to be aware that it may be necessary to remove the saddle and in some cases with DI gears, unplug the cable (although we try to avoid this). We also remove the front wheel of most bikes being transported and place them in wheel bags, if anyone has a wheel that requires a specific tool you would need to provide that too please.
If you are flying with your bike then you will need to box your bike or put it in a bike bag before you board the plane. If you choose to do this then please be aware that there is only room in the vans for a limited number of soft cases that will fold down. Hard cases are not generally taken as they take up too much room but we have made exceptions for people in the past in mitigating circumstances. If you use a cardboard box for your bike we can easily fold that down and lay it flat on the floor of the van.
If you would like us to post the bike back for you after the trip to your home address the way it works is that the bikes will be boxed (this usually means that they will remove the front wheel, pedals, saddle & turn the handlebars) and posted to your address. The price for this service is available on request. If you would like to use this service please let us know & we will book it in for you.
How difficult is the tour?
The tour is comparable to the Lands end to John o’Groats tour but it is a bit less taxing due to easier gradients. The first week is slightly easier but the second week is harder as there are a number of long climbs as we cycle through the Massif Central, The Ardeche, Provence etc. Covering approximately 840 miles over 10 days we average around 84 miles a day with some longer days in the flatter areas and some shorter days in the hillier areas especially when we climb Mont Ventoux (there is an option to cycle round it).
The fitter you are and the more training that you do beforehand will add to the enjoyment of your tour and improve your chances of succeeding the challenge. If you need any advice about fitness please contact us and we will be happy to discuss any questions and concerns that you may have.
Climbing
Although it will probably make some of our customers a little nervous having a section of the trip logistics dedicated to the amount of climbing being undertaken on the trip, the idea of this next bit is to take some of the trepidation out of the challenge and give you a rough idea of what to expect so you can start to prepare yourself physically and mentally for the journey we are about to take together.
There are certainly undulations, short, steep rises and gradual long climbs on even the more flatter, earlier days of the trip but you won’t reach a “climb” climb (if that makes sense!) until you get into the Massif Central where we ascend the steady climb of the Col de Guery, which has a very manageable average gradient of 4½%.
As we move further south the terrain gets more dramatic and, naturally, hillier but we reap the benefit of having done the earlier longer days by being able to keep a lot of the latter stages down to a shorter mileage. There are some notable climbs of 800ft (240 metres) in among the rest of the ups and downs leaving the Massif Central.
Try not to be overwhelmed by reading a list of these climbs though as there are really long ten and fifteen mile descents and flat sections mixed in, plus our lovely brew stops, lunches, rests, warm (hopefully) lazy evenings and hopefully ice creams interspersed among all this climbing!!
The Ventoux day is our Moby Dick! The “great white whale” of Mont Ventoux has been looming ever larger on our horizon as we start to reach the latter stages of our epic challenge, but do you know what? It’s nothing to worry about for a variety of reasons. One, we will be tackling the challenge together as a group and helping, encouraging and generally cajoling each other skyward. Two, the magic van will be there to provide support and supplies and a push if you need one! And lastly, we don’t want anyone in our cycling family to feel pressured in to this challenge within a challenge as it will not be as appealing to some as to others, so we have a shorter, scenic, still hilly, alternative way round for those that don’t fancy it.
Bear in mind that if you do choose not to ascend Ventoux and take the alternative route then you should make sure you have some food on you and plenty of drink. The alternative route is 10 miles shorter but the vans will be busy supporting on Ventoux as they do a few stops for any that need it. We are only a phone call away though and will more than likely all catch up at lunch.
Some of our Peak Tours riders have, on previous tours let their excitement get the better of them and attempted two or even three ascents in the same day!!
While we at Peak Tours wish to do all we can to support our cyclists in having the best holiday possible, we strongly advise against attempting a challenge within a challenge that people train specifically for and then fly out, fresh legged, specifically to tackle.
We will be two thirds through a long tour when we reach Ventoux It is a 66 mile day that day and we have seen very strong riders legs turn to jelly after attempting two ascents, never mind three! To our minds it puts our riders safety at risk attempting more than one ascent and we advise against it as part of this trip and would suggest coming out to Provence again in the future to give it a go if you have ambitions in that direction.
We certainly don’t want to dictate to anybody but it must be made very clear that we cannot provide support for second and third attempts up Ventoux and as we have a duty of care to our riders we would prefer it if ourselves, as guides, were not placed in that position as our sense of responsibility and the general low level panic that we experience regarding the safety of our cyclists would be rather increased with riders out late with tired legs and no energy up on the mountain!!
Why France?
France is a wide and diverse country which contains a variety of different and changing landscapes. France is also 1/4 as densely populated as the UK and much more rural so the roads are quieter and cyclists are treated with much more respect.
France is the cultural home of cycling and everyone has heard of the Tour de France. We will cycle through some of the iconic landscapes that you will have seen whilst watching the tour and most notably we will take in Mont Ventoux and the Gorges de Verdon en-route to Nice.
France enjoys much better weather than the UK so chances of a dry and sunny tour is much more likely than if tackling LEJOG although it must also be noted that it can get very hot in the summer months, especially in the South.
France is also well known for it’s gastronomy and also fine wines and we will do out best to ensure that you sample plenty of the delights on offer. Added to that a rich culture, medieval villages and stunning architecture all of which makes France an ideal place for a long distance cycle tour. Covering the country from the English Channel to the Mediterranean enables you to visit many of Frances beautiful and interesting places.
Support
Usually each tour has 3 guides*:
– One guide drives a van that provides refreshments during the day. We call this van the ‘brew van’. Generally we have a mid morning stop, a lunch stop and an afternoon brew stop. The brew van provides hot drinks such as tea and coffee, water and a range of snacks such as fruit, dried fruit, biscuits, local specialities etc.
– One guide drives the ‘luggage van’ – transporting your luggage from hotel to hotel, as well as setting up your lunches on picnic days. We aim to put your bags in your rooms for you each day although this isn’t always possible.
– One guide cycles at the back of the group. You are provided with detailed route notes and gpx files so that you can navigate yourself. It is important that you cycle at your own pace – we don’t cycle as one big group. There could be an hour or two between the front and the back rider. Our cycling guide will always stay at the back of the group.
– Mechanical support: We carry a range of spare parts so that repairs can be made en-route and we will have some spare bikes available in the event that your bike has a serious breakdown. If we can’t fix your bike then we will try to get it to the nearest bike shop for repair.
– Each guide will be contactable by phone during the day so if you have any issues you can get straight in touch with them.
*For smaller groups you might only have one guide that cycles with the group and one back up driver or two back up drivers without a guide cycling at the back of the group. For groups of 10 or less just one tour leader will provide back-up for you.
FAQ: Does the support vehicle follow the group?
No, the back up van doesn’t drive behind the group at all times but the van shouldn’t be too far away if you require assistance. On most tours we have two back up vans. The brew van stays out with the group throughout the day, stopping for a morning refreshment stop, lunch and on most days an afternoon refreshment stop as well. Usually the luggage van will go on ahead to ensure that your luggage is ready for you when you arrive at your accommodation.
FAQ: Can I get in the van if I am tired and unable to complete the day’s riding?
Ideally you would complete each day’s ride however you can get in the van as a last resort if you are unable to complete that day’s ride. We ask that riders who sign up for the tour are able to complete each day of riding, and don’t see the vans as a ‘strategy’ for completing the tour – e.g. if you are considering signing up for the tour and riding half of each day, and then getting in the van, then perhaps the tour is not quite for you yet, but once you’re confident that you can complete each day on your bike we will gladly welcome you.
If you have a contagious illness and can’t ride on any particular day then getting in the van isn’t an option as the chances of passing the illness to the guide driving the van is high. This has happened on many occasions in the past and then the guide has passed the condition to others in the group. It is for this reason that we don’t allow anyone with a contagious condition to ride in the van with the guide. If this happens then we will help arrange alternative transport to the next stop.
FAQ: Can my non cycling friend/partner book onto the tour and ride in the van each day?
No. We may need the space in the van to pick up riders who have had an accident or need mechanical assistance so we need to keep the space in the van free for emergencies.
FAQ: What are the groups like?
Obviously each group is different but generally they are a fun, friendly, helpful and adventurous bunch. There will be people of all ages and from all walks of life. We tend to get quite a few older riders although there will always be a few younger riders as well. The average age for our riders is people in their 50’s and 60’s. We think that a group of 20-25 is ideal as there will be plenty of people with similar interests and character without being such a big group that it becomes too much. Generally the group will be split 50/50 between people travelling alone and people that travel as a pair such as two sisters, two friends, two partners etc. There will be plenty of people to socialise with throughout the day and in the evening.
ACCOMMODATION
B&B OPTION & DOUBLE OR TWIN/TRIPLE
If you choose the B&B only option you will stay in a mixture of B&B’s, guesthouses and hotels. If you are travelling with a friend then you will be roomed together in a twin or if you’re with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin or triple room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite, although this is rare for the double/twin room option.
SINGLE ROOM OPTION
If you choose the single room option, you will have your own room for the duration of the holiday. This will be in either a single room or single occupancy of a double room. Usually rooms are en-suite however there maybe the occasional room that is not en-suite.
SOLE USE OF A DOUBLE ROOM OPTION
If you choose this option, you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your holiday. Occasionally you may have a twin room to yourself if a double room isn’t available but again, this is rare.
YHA (YOUTH HOSTEL) OPTION
This option is only available for the fourteen day 14 Day LEJOG tour. If you choose the YHA option you will stay in a mixture of hostels, hotels & B&B’s staying in dormitory rooms, single rooms, twin rooms & triples.
FAQ: What happens if I’ve booked a twin room option but decide that I want a single during the tour?
We will try to find another room for you each night however any additional room costs would need to be paid for by you. It may be that some accommodation providers don’t have any extra rooms available, in which case you would need to stay in a twin room.
FAQ: What can I expect the quality of my accommodation to be like?
Most of our accommodations are either 3 or 4 star which we have hand picked because of their location, high quality facilities and great service standards. You will experience a variety of accommodations throughout the regions you’re passing through each one being different to the next. Where possible we try to steer away from large corporate hotels and lean towards local family run businesses to provide a more authentic experience. Occasionally, in rural areas, the infrastructure isn’t as developed as in other areas so there isn’t an abundance of accommodations that are able to host a large group of cyclists with bicycles. On these rare occasions the group has to be split between two neighbouring villages.
FOOD
All of your breakfasts and lunches, unless otherwise specified in specific tour information, are included in the price of the trip. Lunch will be provided each day in a café or restaurant or picnic lunches provided by the guides. Evening meals can be bought at your accommodation or in a nearby restaurant. We also have tea, coffee, fruit, biscuits, cake, nuts etc in the back up van that you are welcome to fill your pockets with at the morning and afternoon ‘brew stops’. We don’t provide gels or powders – only real food.
FAQ: What if I have any dietary requirements such as being Vegetarian or Vegan, Gluten or Dairy Free?
Usually on each tour we have people with specific dietary requirements, and we are able to accommodate these without a problem. Sometimes in the more rural areas our tours visit there may not necessarily be as wide a variety of food (e.g. for Vegans in France or Portugal) but we always inform each café or restaurant well in advance.
FAQ: WHAT HAPPENS IN THE EVENINGS?
Once you have arrived at your accommodation you should have chance for some time to relax, have a shower etc before the evening meal. We will often arrange somewhere to eat for the evening meal so that we can all get together and you won’t be left alone if you would like to eat with others. We don’t arrange a group meal every night to allow for flexibility and exploration but there will always be somewhere at your hotel or close to your accommodation for you to have an evening meal.
Other Costs
We often get asked about estimations for spending money for your evening meals over the length of the tour to help people budget. This is sort of a ‘how long is a piece of string’ question, as some will eat and drink much more than others, but as a rough guide we would recommend budgeting around £30 / €35.00 per day per person for a 2-3 course evening meal plus a drink and, knowing yourself what you are likely to eat and drink, you can adapt that accordingly.
BIKES
UK TOURS:
You can transport your bike in the following ways:
– bringing your own – most people using this option will take a train or have a friend or relative drive them to wherever the tour starts. For some tours we may be able to offer some en-route collections before the tour. This will usually be at a motorway service station along the route bteween our HQ in Glossop, Derbyshire and the start point of the tour.
– those arriving into the UK from overseas with their own bike generally tend to transport their bike in a bike bag / box. We have a limited number of spaces in the vans to store such bike boxes / bags during the tour so please contact us if you are thinking of bringing your own bike.
EUROPEAN TOURS:
You can transport your bike in the following ways:
– bringing your own – most people using this option will take a train or plane, with their bike in a bike box or bag. We have a limited number of spaces in the vans to store such bike boxes / bags during the tour so please contact us if you are thinking of bringing your own bike.
– we can transport your bike for you, for a £60 charge. You can either get your bikes to us in Glossop in the Peak District, or you can meet our guides at a convenient location (usually a motorway services) for them while they are en route to catch the ferry.
It should be noted that bikes travel with us at your own risk. It is very difficult for us to provide insurance for your bike during transit, so you need to insure your bike in the unlikely event that your bike is lost or stolen or damaged.
Please note – Generally this isn’t necessary, but for some of the larger bike frames we may need to lower/remove your seat posts in order to pack all the bikes into the vans. We take great care packing the bikes and we will mark seat posts with tape to ensure seat heights can be restored. We are aware that some of you will have Di2 battery systems in the seat posts. We can disconnect these carefully and reconnect them when we unpack the vans.
Please ensure that your bike is fully serviced and in good working order before the start of the trip. It is advisable to have your bike service a few weeks before the start of the tour. This will allow time to ‘bed in’ before you start your ride.
Alternatively you can hire a bike from us, please see our website for more information.
FAQ: Can I use an electric bike on your tours?
E-bikes are welcome on all of our tours, please let us know if you are intending to ride an e-bike, and whether it has to be charged in-situ, or if the battery is detachable, so that we plan accordingly.
FAQ: Where will my bike be stored overnight?
Our accommodations are sourced specifically based on the requirements of our tour and groups, part of these requirements is ensuring there is suitable secure storage storage for your bicycle throughout your stay. Most accommodations we use haven’t been designed to host a group of 25 cyclists in mind so the bike storage solution we arrange can differ from place to place. Usually there will be a room/garage/shed where the bikes can be stored securely and out of the elements. When travelling through rural areas, we use local B&Bs which are unlikely to have the ideal large indoor storage facilities we’d like. In such circumstances bicycles are stored outside under a tarpaulin secured with a cable lock(s) around the back of your accommodations or behind locked gates. If you’re considering booking a tour that travels through rural areas and wish to discuss this in more detail, please speak to one of our team members. Occasionally we keep bikes stored in our back up vans.
CLOTHING AND EQUIPMENT
A full kit list, including clothing and equipment (personal spares and repairs) can be downloaded here for our 10 – 14 day tours or here for our 7-9 day tours or here for our tours that are less than 7 days.
Helmets are a requirement on all of our tours.
LUGGAGE
The ideal size for luggage is 70 x 50 x 30 cm and a weight of 10 to 15kg (or less). You will also be able to have a smaller ‘day bag’ which you can access during the day.
Where possible, your luggage will be put into your room at the end of each day, but please note that if your luggage exceeds the 15kg limit then this may not be possible.
FAQ: Are there any places to wash clothes during the tours?
This varies from tour to tour, but there will be a note made in your route notes. Often the towns you will stay in will have a local launderette, or sometimes there are self-service washing machines at fuel stations or in supermarket car parks (this tends to be more common on our European tours.) Most people will tend to wash their own clothes during the tour using some travel wash gel or soap in their hotel bathroom – this can be done quite effectively meaning no need for a launderette.
FITNESS
Each of our tours has a grade. Our grading system is explained here
We offer two different training weekend options, which can be found here. If you are booked on to one of our longer tours then you may wish to do one of our shorter tours first, to get a feel for how things work. You can see details of our shorter tours here.
In addition to this we send out a training plan for each tour once you have booked on.
FAQ: What if I am very slow during each day?
We ask that each rider completes each day of riding by 18:30, to allow you to have enough time to rest, socialise and eat before heading to bed. This helps you to get maximum enjoyment out of the tour, rather than each evening becoming a rush! Whilst on tour, if you are coming in late then we will try to accommodate this by perhaps setting you off early. As per the booking conditions, if you finish your day’s cycling beyond this time period, it shall be at the tour leader’s absolute discretion as to whether you are at a sufficient level of fitness to continue with your chosen holiday.
MECHANICAL KNOWLEDGE
We don’t expect you to be an expert bike mechanic but there are a few simple skills that will be a great benefit to you. It is essential that you know how to fix a puncture. It is quite likely that at some point you will have a puncture or two so it is essential that you carry a puncture repair kit and a spare tube or two with you. It is also helpful if you know how to change your brake pads and adjust your brakes and gears, however this isn’t essential. Our guides will help you with any repairs and adjustments en-route.
FAQ: What if I can’t change a puncture?
We recommend that you practise this before coming on tour. There are a number of Youtube videos out there to help, and your local bike shop will be able to offer advice and show you in person. If you arrive at the tour and you still don’t know how to change a puncture, then our guides will show you at the beginning of the tour. Changing a puncture is a quick job: it should take at most 10 minutes, even if the tyres are tricky to get on and off. If you have to wait for one of our guides to assist you, then it is likely that you may be waiting longer than 10 minutes depending on where they are, so it makes sense for you to master this skill so you can get back on the road sooner rather than later.
NAVIGATION
We provide detailed route notes and also GPX files for all tours. If you would like to hire a Garmin Device from us, with all of the routes loaded, then we have them available for hire. These can be booked through the Tour Extras section of our website, or by getting in touch with the office.
FAQ: What if my own navigation device fails on tour?
We have a number of spare Garmins which we carry, with all of the routes loaded on. In the interests of fairness to other customers who have hired a Garmin, if you have to use one of ours then we would ask you to pay the same fee that they have paid (or contribute towards some costs depending on how many days you have had to use it for).
GROUP SIZE
Our tours operate with group sizes of a minimum of 8 and a maximum of 25 people. We don’t cycle as a large group, smaller groups naturally form along the way. We feel that this size of group works best as there will always be enough in the group for some good company but there won’t be so many people that it becomes overcrowded.
FAQ: What is the usual age and make up of your groups?
Typically most people are aged around 45 and above, and generally on each tour there is a split of around 40% women and 60% men. That does vary from tour to tour however, and we have had riders from ages 15 to 87!
FAQ: Can I come with my child who is under 18?
Yes, however you will be responsible for your child’s safety throughout the tour. Our guides do look after all of our riders but they will not act in loco parentis.
SAFETY
Emergencies
112 is the emergency number for Europe. The number 112 can be dialled to reach emergency services – medical, fire and police – from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free and you can ask for an English-speaking operator.
GHIC – European Health Insurance Card
This card entitles you to greatly reduced or free state medical services throughout Europe, including Switzerland. We recommend you send off for one of these before the trip and carry it with you. It’s important to bear in mind that these cards are not a substitute for travel insurance and adequate travel insurance is compulsory for this tour. This link will give you all the information you need about the EHIC – Apply for a GHIC Card.
Tick-borne encephalitis
In general, no special immunisations or medications are necessary for travel to Europe but it may be worth immunising yourself against ticks as, in many countries, in wooded areas and rough pasture with long grass, ticks can be found. The risk is very low but it is possible to contract Lyme disease, tularemia, tick-borne encephalitis and rickettsial diseases from these little critters in the warmer months.
If you find a tick attached to skin, promptly remove it. Grasp the tick using fine-tipped tweezers as close to the skin as possible. Pull upward with steady, even pressure, do not twist or jerk the tick. After removing it, thoroughly disinfect the bite site and wash your hands. If you begin to experience a rash or fever within several weeks of removing a tick, see your health care provider.
Cycling Tips for mainland Europe
We’ll start with the obvious one, cycling on the right-hand side of the road. You will be surprised at how many times you are cycling along thinking “somethings not quite right here” only to find a Renault heading in your general direction!
It takes time to break the lifelong habit of cycling on the left-hand side and it would be worthwhile keeping this ever present in your minds for at least the first few days.
Instinctively, at junctions and roundabouts, we Brits look for cars coming from the right. This habit must also be broken and great care taken at junctions and roundabouts to look for the cars coming from your left and giving way to the left at roundabouts.
Another tricky manoeuvre that is counter intuitive to the British brain is turning left. This is perhaps the most confusing as we are so used to simply turning left.
To turn left we must cycle past the first half of the junction and turn left into the second half while at the same time taking great care for oncoming traffic (there is usually a blue arrow sign to remind you).
By law, you need to have a bell on your bike in France, you can find small ones that don’t take up too much space.
INSURANCE
We strongly recommend that you take out adequate insurance for your tour which, as an absolute minimum, should cover accident & medical expenses if you are travelling within the UK or outside of the UK for our European tours, cover for your bike and belongings and cancellation cover in the event that you have to cancel your tour for unforeseen circumstances.
You should be aware that if you have an accident or fall ill while on the tour you will lose the money paid for the trip. A travel insurance policy would allow you to reclaim most of the money as well as providing insurance in case you lose your bags or if your bike is stolen, broken etc.
Your policy should also cover cancellation costs if you cancel the tour within 8 weeks of departure. If this happens we will try to fill your space and return your funds to you but if we are unable to fill your place you will lose the funds paid for the tour.
We’ve partnered with Yellow Jersey and agreed a 10% discount off their travel insurance products, both available on a short term or annual basis for all our clients. Once you have booked onto your tour with us, you will receive a discount code. We would recommend that you also take a look at what other products are available.
FAQ: What if I don’t have insurance for my tour?
Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.
For information on our Booking Conditions, please see here.
FAQ: What do I do if I lose my passport?
1. Go to the police and get an incident report: You need to do this because The British Embassy (or Embassey of the country your passport is from) will not issue you with a new/replacement travel document without a police report and your travel insurance policy will not reimburse you for costs incurred without a police report.
2. Go to the nearest British Embassy: Once you have filed a police report, head to the nearest British embassy to get the necessary paper work. This includes an LS01 form, which cancels your current passport and prevents crooks from using it for identity theft.
3. Emergency Travel Documents: In the event of an emergency (like your flight home leaving that afternoon), travel documents can be issued for those who need to fly home immediately. For an emergency passport to be issued, you will still need some form of identification and a police report – for security reasons. This is not a replacement passport though – it will only be valid for your flight home.
4. Check your travel insurance as some insurance providers cover situations like this so it is worth ringing them up to find out.
These Booking Conditions, together with our Privacy Policy and where your holiday is booked via our website or over the phone, our Website Terms of Use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with Peak Tours Ltd, company number 07992506, of 38 Storth Meadow Road, Glossop, Derbyshire, SK13 6UZ ("we", "us", "our"). Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to "you" and "your" include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:
- he/she has read these Booking Conditions and has the authority to and does agree to be bound by them;
- he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);
- he/she is over 18 years of age and, where placing an order for services with age restrictions, declares that he/she and all members of the party are of the appropriate age to purchase those services;
- he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
- he/she has key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 - Standard Information Form on Travellers Rights when Booking a Package Holiday.
1. Booking & Paying For Your Arrangements
A booking is made with us when you pay us a deposit (or full payment if you are booking within 60 days of departure) and we issue you with a booking confirmation. All bookings are made subject to the eligibility requirements listed at section 2 below. We reserve the right to return your deposit and decline to issue a booking confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking and will be sent to you. The accommodation provisions included at section 14 will also apply to your booking.
Upon receipt, if you believe that any details on booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out.
The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 60 days prior to scheduled departure. You will receive a payment reminder from us prior to your balance becoming due. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case we shall retain your deposit.
2. Eligibility Requirements
In booking with Peak Tours you understand that there are certain risks and dangers inherent in taking part in a cycling holiday and that by the very nature of the activities you will participate in these may be hazardous to you, including cycling on uneven surfaces, cycling in inclement weather, cycling in close proximity to vehicular traffic and any other activities involving inherently dangerous risks, and you acknowledge that you will be exposed to an element of personal risk. These include the risk of personal injury and death and loss of or damage to your property. You are under a duty to mitigate any risks to yourself as far as is practicable, by taking all reasonable steps to comply with all instructions of your tour leader and the instructions included in your route map, and taking all reasonable steps to ensure your own safety whilst taking part in the holiday.
It is your responsibility to ensure that you are at a sufficient level of fitness to take part in your chosen holiday (please also see section 13 - Disabilities and Medical Problems). You will generally be at a sufficient level of fitness if you are able to complete your day's cycling within a reasonable timescale (which shall be set by your tour leader, and in respect of most holidays shall mean completing the day's cycling by 18:30 hours local time at the latest). If you finish your day's cycling beyond this time period, it shall be at the tour leader's absolute discretion as to whether you are at a sufficient level of fitness to continue with your chosen holiday. You are required to follow any safety advice or other instructions provided to you by your tour leader, and wear a cycle helmet and appropriate clothing at all times whilst cycling. You must also abide by the rules of the Highway Code.
If you are using your own bike, it must be suitable for use for the duration of the route of your chosen holiday. It is your responsibility to arrange for your bike to be transported to the holiday. Your bike must be insured for the duration of your holiday, and your insurance should cover loss or damage to your bike that may occur during your holiday. Peak Tours take great care to ensure that your bike is safe at all times. However, Peak Tours cannot accept any responsibility for any damage to your bike or loss of your bike, including if your bike is stolen during the holiday. This includes times when your bikes are being transported in one of the vans. If a van was stolen containing your bike then you would need to have an adequate insurance policy in place to cover this.
Bike hire is available to be booked at any time up to the start of your holiday, subject to availability. If you choose the bike hire option, your bike will be provided at the beginning of the holiday and returned to ground staff at the end of your holiday. On receiving your hire bike, it is your responsibility to check that the bike is in good working order and to check your bike each day before starting your ride. If you have any concerns about the function of the bike then you need to raise this with your tour leader straight away.
3. Accuracy
We endeavour to ensure that all the information and prices contained in our advertising material are accurate, however occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before you make your booking.
4.Insurance
Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.
5. Pricing
We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. We also reserve the right to increase the price of confirmed holidays solely to allow for increases which are a direct consequence of changes in:
- the price of the carriage of passengers resulting from the cost of fuel or other power sources;
- the level of taxes or fees chargeable for services applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports; and
- the exchange rates relevant to the package.
Such variations could include but are not limited to cost changes which are part of our contracts with accommodation suppliers (and their agents), transfer operators and any other transport providers.
You will be charged for the amount of any increase in accordance with this clause. However, if this means that you have to pay an increase of more than 8% of the price of your confirmed holiday (excluding any insurance premiums, amendment charges and/or additional services or travel arrangements), you will have the option of accepting a change to another holiday if we are able to offer one (if this is of lower price you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid to us, except for any insurance premiums and any amendment charges and/or additional services or travel arrangements. Should you decide to cancel for this reason, you must exercise your right to do so within 7 days from the issue date printed on your final invoice. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy.
Should the price of your holiday go down due to the changes mentioned above, then any refund due will be paid to you less an administrative fee of £10. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.
There will be no change made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.
6. Jurisdiction and Applicable Law
These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.
7.Cutting your holiday short
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
8. If You Change Your Booking & Transfers of Bookings
If you wish to change any part of your booking after our confirmation invoice has been issued, you must inform us in writing (which includes by email) as soon as possible. This should be done by the first named person on the booking. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of any costs and charges incurred by us and/or incurred or imposed by any of our suppliers in making this change. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable in accordance with clause 9.
Transfer of Booking:
If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions:
- that person is introduced by you and satisfies all the conditions applicable to the holiday;
- we are notified not less than 7 days before departure;
- you pay any fees, charges or other costs arising from the transfer; and
- the transferee agrees to these booking conditions and all other terms of the contract between us.
You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out in clause 9 will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Important Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.
9. If You Cancel Your Booking Before Departure
If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing (which includes by email). Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.
Since we incur costs in cancelling your arrangements, you will have to pay the cancellation charges as follows:
Cancellation | Charge |
---|---|
More than 60 days before start date | Deposit |
60 - 0 days | 100% |
Important Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
Where possible, we will deduct the cancellation charge(s) from any monies you have already paid to us.
10. If We Change or Cancel
As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time.
Changes: If we make a minor change to your holiday, we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure but we will have no liability to you. An example of a minor change would include change of accommodation to another of the same or higher standard.
Occasionally we may have to make a significant change to your confirmed arrangements. Examples of "significant changes" include the following, when made before departure:
- A change of accommodation area for the whole or a significant part of your time away.
- A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
- A change of outward departure time or overall length of your arrangements by more than 12 hours.
- A significant change to your itinerary, missing out one or more destination entirely.
Cancellation: We will not cancel your travel arrangements less than 60 days before your departure date, except for reasons of Events Beyond Our Control or failure by you to pay the final balance. We may cancel your holiday before this date if, e.g., the minimum number of clients required for a particular travel arrangement is not reached.
If we have to make a significant change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:
- (for significant major changes) accepting the changed arrangements; or
- having a refund of all monies paid; or
- if available and where we offer one, accepting an offer of an alternative holiday (we will refund any price difference if the alternative is of a lower value).
You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again, we will assume that you have chosen to accept the change or alternative booking arrangements.
Compensation
In addition to a full refund of all monies paid by you, we will pay you compensation as detailed below, in the following circumstances:
- If, where we make a significant change, you do not accept the changed arrangements and cancel your booking;
- If we cancel your booking and no alternative arrangements are available and/or we do not offer one.
The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
Period before departure in which we notify you | Amount you will receive from us* |
---|---|
More than 60 days | £0 |
60-43 days | £10 |
42-29 days | £20 |
28-15 days | £30 |
14-0 days | £40 |
*IMPORTANT NOTE: We will not pay you compensation in the following circumstances:
- where we make a minor change;
- where we make a significant change or cancel your arrangements more than 60 days before departure;
- where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements;
- where we have to cancel your arrangements as a result of your failure to make full payment on time;
- where the change or cancellation by us arises out of alterations to the confirmed booking requested by you;
- where we are forced to cancel or change your arrangements due to Events Beyond Our Control (see clause 11).
If we become unable to provide a significant proportion of the arrangements that you have booked with us after you have departed, we will, if possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction.
11. Events Beyond Our Control
Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by "Events Beyond Our Control". For the purposes of these Booking Conditions, Events Beyond Our Control means any event beyond our or our supplier's control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned's control.
Brexit Implications: please note that certain travel arrangements may be affected as a result of the United Kingdom's decision to leave the European Union. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Events Beyond Our Control, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
12. Special Requests
Any special requests must be advised to us at the time of booking e.g. diet, room location, a particular facility at a hotel etc. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed by us. We do not accept bookings that are conditional upon any special request being met.
13. Disabilities and Medical Problems
We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your booking, please provide us with full details before you make your booking so that we can try to advise you as to the suitability of your chosen arrangements. We may require you to produce a doctor's certificate certifying that you are fit to participate. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details. If, during your holiday, we become aware of a medical problem or disability which may affect your health and safety or the health and safety of others, which you did not disclose at the time of booking, we reserve the right to postpone, restrict or cancel your involvement in any cycling activities, at the tour leader's sole discretion. If you have any contagious condition then you must isolate from the other people within the group. You cannot travel in our back up van with your tour guide as they may also contract your illness. If you are unable to cycle due to you having a contagious illness then you will need to find alternative travel such as a train or taxi to get from one destination to another. This travel or any unscheduled accommodation costs would need to be covered by yourself or your insurer.
14. Accommodation Provisions
B&B OPTION & DOUBLE OR TWIN/TRIPLE
If you choose the B&B only option you will stay in a mixture of B&B's, hotels and country pubs. If you are travelling with a friend then you will be roomed together in a twin or if you're with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin or triple room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite.
SINGLE ROOM OPTION
If you choose the single room option, you will have your own room for the duration of the holiday. This will be in either a single room or single occupancy of a double room in a mixture of en-suite and non en-suite rooms.
SOLE USE OF A DOUBLE ROOM OPTION
If you choose this option, you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your holiday. There may be an exceptionally rare occasion when you have a separate bathroom but this is very unlikely. Occasionally you may have a twin room to yourself if a double room isn't available but again, this is rare.
YHA (YOUTH HOSTEL) OPTION
This option is only available for the fourteen day LEJOG tour. If you choose the YHA option you will stay in a mixture of hostels, hotels & B&B's staying in dormitory rooms, single rooms, twin rooms & triples.
15. Complaints
We make every effort to ensure that your holiday arrangements run smoothly but if you do have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and your tour leader immediately who will endeavour to put things right. If your complaint is not resolved locally, please contact 07495 023 022 or 01457851462.
If the problem cannot be resolved and you wish to complain further, you must send formal written notice of your complaint to us at our office, ideally within 28 days of the end of your stay, giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier's ability to investigate your complaint, and will affect your rights under this contract.
You can access the European Commission Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved. Please Note: the ODR platform is unlikely to be available for use by UK consumers at such a point that the UK ceases to be a member of the European Union.
16. Your Behaviour
All our customers are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of others. If in our opinion or in the opinion of any hotel manager, tour leader or any other person in authority, your behaviour or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any other customers or any third party, or damage to property, or to cause a delay or diversion to transportation, we reserve the right to terminate your booking with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other arrangements immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodation or any other arrangements will be made and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel manager or other supplier prior to departure. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.
17. Our Responsibilities
- We will accept responsibility for the arrangements we agree to provide or arrange for you as an "organiser" under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking Conditions, if we or our suppliers negligently perform or arrange those services and we don't remedy or resolve your complaint within a reasonable period of time, and this has affected the enjoyment of your package holiday you may be entitled to an appropriate price reduction or compensation or both. You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. The level of any such price reduction or compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these Booking Conditions and the extent to which ours or our employees' or suppliers' negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us.
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We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:
- the acts and/or omissions of the person affected; or
- the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unforeseeable or unavoidable; or
- Events Beyond Our Control (as defined in clause 11).
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We limit the amount of compensation we may have to pay you if we are found liable under this clause:
- loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind.
- Claims not falling under (a) above and which don't involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
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Claims in respect of international travel by sea and rail, or any stay in a hotel:
- The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from our offices. Please contact us. In addition, you agree that the operating carrier or transport company's own 'Conditions of Carriage' will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those 'Conditions of Carriage'. You acknowledge that all of the terms and conditions contained in those 'Conditions of Carriage' form part of your contract with us, as well as with the transport company and that those 'Conditions of Carriage' shall be deemed to be included by reference into this contract.
- When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question.
- It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions.
- Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.
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Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description:
- which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you;
- relate to any business;
- indirect or consequential loss of any kind.
- We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised on our website. . For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
- Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to "unavoidable and extraordinary circumstances", we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Please note that the 3 night cap does not apply to persons with reduced mobility, pregnant women or unaccompanied minors, nor to persons needing specific medical assistance, provided we have been notified of these particular needs at least 48 hours before the start of your holiday. For the purposes of this clause, "unavoidable and extraordinary circumstances" mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.
18. Excursions
Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your contracted arrangements with us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
19. Insolvency Protection
In accordance with the requirements of the Package Travel and Linked Travel Arrangements Regulations 2018, we provide full financial protection for all package holidays that we sell, by way of a separate account held by HSBC.
If you book arrangements other than package holiday from us, your monies will not be financially protected. Please ask us for further details.
20. Passport, Visa and Immigration Requirements & Health Formalities
It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.
Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Passport Office on 0870 5210410 or visit https://www.gov.uk/browse/citizenship/passports.
Special conditions apply for travel to the USA, and all passengers must have individual machine readable passports. Please check https://uk.usembassy.gov. For European holidays you should obtain a completed and issued form EHIC prior to departure.
Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit https://www.gov.uk/travelaware.
Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.
We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
21. Conditions of Suppliers
Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.
22. Prompt Assistance
If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier or transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party's negligence.
23. Delays, Missed Transport Arrangements and other Travel Information
If you or any member of your party misses a transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the transport supplier concerned immediately.
We cannot accept liability for any delay which is due to any of the reasons set out in clause 11 of these Booking Conditions.
24. Foreign Office Advice
You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control. (See clause 11).
Company Details
Peak Tours Limited
38 Storth Meadow Road, Glossop, Derbyshire, SK13 6UZ.
Registered in England 7992506
VAT No 130935822
Astounding every day was something exceptional and it just got better and better.
Loved staying in the the variety of quaint places. It was a lovely surprise each time upon entering our rooms! Even the sparse monastery was interesting and offered a different perspective!
Flawless. Your staff go above and beyond, nothing is too much trouble. Well organised, everyone knew where they were supposed to be at what time and it all ran like clockwork. Even if your boys were worried that something was not going to plan they never showed it to us they were relaxed and smiling the whole time.
Communication from the office was exemplary. we felt fully informed from the minute we booked to the days prior to departure. I also had a couple of phone queries in the run up to departure and these were dealt with quickly and efficiently.
Stunning scenery, great climbs and descents. I was impressed with all of the tiny back lanes that you were able to scout out.
Absolutely loved the whole experience. – Fantastic, and thanks to all
Well briefed – made my pre planning so much easier
Ran like clock work, with a very simple efficient routine
The option of having Peak Tours transport my bike to and from the continent is a major attraction in choosing holidays with you. Being able to meet the van en route to Portsmouth to hand over my bike also took a lot of the hassle out of the logistics for me.
Roads were perfect thought out with very little traffic, which made group riding a pleasure.
Mike, Sam & Torri where great and made the tour a pleasure for us.
My first and won’t be the last.
Mike lead the tour and did an outstanding job building a great rapport with the riders. Sam was an excellent support with maturity being his years. Tori was a great final part of the jigsaw with all the working very well together. The three were the best part of the tour keeping us all motivated and enjoying ourselves in a tough ride across France.
C2M was exactly the same experience as LEJOG 4 years ago. Fantastic.
Keep doing more of the same!
Channel to Med is a challenging trip, but with Peak Tours at the helm all the help, organisation & well planned stops make it a thoroughly enjoyable experience – Bravo!!
Those routes are obviously well planned – we saw all the best places & the real France!!
“Mike, Sam & Tori were fabulous – any issues anyone had were resolved quickly
They worked tirelessly to ensure everyone in the group had the best time!! “
The following extras are available for this tour:
Here are a few pics from our inaugural 10 Day Channel to the Med tour. – September 2017
May 2022 June 2022 September 2022
From: £2,195.00