Portugal End to End

Welcome to Peak Tours’ Portugal end to end, another great adventure on two wheels!

Riding in Portugal is a pure joy, it is the antithesis of the hustle and bustle of normal life. The first thing you may notice when riding out there is the utter peace and quiet, you can’t even hear a plane or a car sometimes. The roads are generally good surface (apart from the ubiquitous cobbles you see in almost all town centres) and the traffic is minimal. Riding in this peaceful country is also like stepping into a time machine in parts, as you will find yourself riding through villages where they still use horse and cart to get around; who knows what they’ll think when a group of lycra-clad joyriders speed through their backyard! From the boulder-strewn hillsides, hilltop castles and deep-ridged valleys of the north; to the majestic sweep of the steep-sided, vineyard packed Douro river; to the beautifully restored “Pousada’s” and stately “Marble Towns”, to the tranquil rivers and pleasant farmland of the Alentejo region; all culminating in a dramatic finish at the sea! We truly hope you have a fantastic time exploring this wonderful country and come away with some great memories.

Highlights
– Dramatic hills of the northern section
– Traversing the valley of the Douro river
– Stunning hilltop towns of Monsanto and Marvão
– Staying in some fantastic Pousadas
– Peaceful riding with varied terrain and wildlife

Duration 12 nights / 11 days cycling

Total distance 620 miles / 998 km

Total elevation 46490 ft / 14170m

Grade 7

Practicalities
We can collect you from Porto airport/train station on the Tuesday arrival day, and we will organise transport on the Sunday departure day to Faro airport/train station

You can download the trip notes for the tour here: Portugal Trip Notes

Please see the Itinerary page for a more detailed description of the route and the Additional Information page for more information on the logistics.

This fantastic tour is comparable in difficulty to many of our other end to End tours such as our Channel to Med or Lands End to John o’Groats tours. This is a hilly trip in parts, especially in the first four or five days and should be prepared for with adequate training, but the gradients are generally much more manageable ranging from around 2% to 5% typically but there are a number of steep climbs up to 10% and the first 4 days are as hard as any of our End to end tours with a number of long climbs so please ensure that you have done plenty of training to allow better enjoyment of your tour. The mileages are less than on many of our end to end tours which allows more time for relaxation in the afternoon/evening.

If you can get your bike to us at the start of the tour then we can take your bike over for you and also bring it back for you at the end of the tour. There is a £60 charge for this service.

You can see a few photos from our tours in 2024 here or from 2023 here or from 2022 here or you can see a short video from our May 2023 Tour here

2025 Tour Dates:

Tue 15th April – Sun 27th April 2025 Tour Full

Tue 29th April – Sun 11th May 2025 Tour Full

Tue 13th May – Sun 25th May 2025 Only 1 Male Sharing Place Available

Tue 27th May – Sun 8th June 2025 One male sharing place availableNo Single or Sole occ available

Tue 2nd September – Sun 14th Sept 2025 One male sharing place availableNo Single or Sole occ available

Tue 16th September – Sun 28th Sept 2025 Tour Full

Tue 30th Sept – Sun 12th Oct 2025 Tour Full

Tue 14th Oct – Sun 26th Oct 2025 One single/sole occ place avilable

Prices for 2025 are £2095 for a shared twin or double, £2595 for a single and £2795 for sole occ of a double.

2026 Tour Dates:

Tue 14th April – Sun 26th April 2026 Places available

Tue 28th April – Sun 12th May 2026 Places available

Tue 12th May – Sun 24th May 2026 Only 9 Places available

Tue 26th May – Sun 7th June 2026 Only 8 Places availableNo Single or sole occ available

Tue 15th September – Sun 27th Sept 2026 Places available

Tue 29th Sept – Sun 11th Oct 2026 Places available

Tue 13th Oct – Sun 25th Oct 2026 Places available

Prices for 2026 are £2295 for a shared twin or double, £2795 for a single and £2995 for sole occ of a double.

Portugal End to End Route

Arrival Day – Tuesday: Arrive Porto

We arrive to the bustling, coastal city of Porto, hub of the north and famous for it’s Port wine! After everyone has arrived we will have a group meal at a lovely restaurant about 15 minutes walk from the hotel.

Day 1 Wednesday: Near the Spanish border to Mondim de Basto (44 miles) Elevation Gain:  4650ft / 1417m

We have researched and chosen a fairly innocuous start point to begin our adventure from today for a variety of reasons, not least because it’s a great route! After smiling pics close to the Spanish border the ride soon gets really interesting through the vast, impressive, Villa Real district. We are in the true north of Portugal here with sporadic farming communities, impressive backdrops of mountain ranges, rides over large dams, deep-ridged gorges and long sweeping downhills. Although the first few days are hilly there is over 7000ft of descent on this first exhilarating day!!

Day 2 Thursday: Mondim de Basto to Quintao (56 miles) Elevation Gain:   4832ft / 1472m

Our second day in the saddle is another belter as, after we leave Mondim behind we soon hook up with the lovely “Tamega line” cycle path which utilises the old railway line used to transport goods away from this area historically known for linen production. As we wind down into distinctive Amarante don’t forget to look back over the bridge for some fantastic views before the climb out to pick up a beautiful, smooth, hill-top road which eventually climbs up out of one valley and heads into a new one to see us finally reaching the majestic Douro river, lifeblood of this region.

Day 3 Friday: Quintao to Freixinho (52 miles) Elevation Gain:   5069ft / 1545m

A short but hilly day in the saddle today sees us cycling alongside the lovely Douro again in the morning. This most tranquil of rivers is a pleasure at any time but a true delight first thing in the morning. We head away from the river to begin a large climb out of the valley at 25 miles into the route but it is generally very gradual so take your time. We finish the day off in the first of our “Pousada’s”, these lovely old convents have been converted into hotels and they make a really impressive stop-over, especially in such a timeless hamlet as Freixinho.

Day 4 Saturday: Freixinho to Belmonte (65 miles) Elevation Gain:   5460ft / 1664m

Putting some miles behind us on a more direct morning route for this longer day’s ride, we find ourselves working our way round the Parque da Serra da Estrala, shunning the mammoth climbs of the centre itself. There are two notable climbs however on this day punctuated by an 11 mile descent! Our destination for this evening is the interesting little town of Belmonte, a Jewish enclave, it is home to the last of Portugal’s “Marranos” jewish community.

Day 5 Sunday: Belmonte to Monsanto (50 miles) Elevation Gain:   5030ft / 1533m

We have a short day in the saddle today to give us time to explore the surreal and impressive boulder-strewn landscape of lovely Monsanto at the end of the day, and perhaps, if you’re feeling frisky, climb the shepherds path up to the old ruined castle. We leave Belmonte behind and head out to a fair climb up to Sorthela with amazing views to accompany our cup of morning tea! Strewn around here are the huge boulders that mark our journey today, residents build houses round them and make beautiful gardens out of them. Heading south from Penamacor Castle our approach to Monsanto is on some lovely back roads ready for the final steep, kicker up to our accommodation with far reaching views.

Day 6 Monday: Monsanto to Alcantara (39 miles) Elevation Gain:   2223ft / 677m

The purist “end to enders” may want to close one eye today as we make a foray into Spain at the back end of this day and the beginning of the next. The reasons for this are that the route is far better and it avoids the congestion and busy roads surrounding Castelo Branco, it also gives us a much more scenic and safer entrance point back into Portugal. A nice rolling short day in the saddle will allow time for a bit of rest after the hilly first few days.

Day 7 Tuesday: Alcantara to Marvao (50 miles) Elevation Gain:   4350ft / 1325m

A shorter day today starts with a morning of rolling roads, large vistas and easy navigation as we blast our way over the Spanish countryside heading for a Valencia de Alcantara lunch stop. As we approach the Portugese border again the route becomes winding and twisting with lots of interesting nooks and crannies. The scenery becomes increasingly dramatic as we enter the Parque da Serra de S.Mamede, and further into the park you will see up on the hill-top our last climb of the day, the ascent to the marvellous, magical, mesmerising, Marvao, with hopefully plenty of time to explore this enchanting, historical, hill-top village, one of the best known of Portugal’s “Marble Towns”.

Day 8 Wednesday: Marvao to Vila Vicosa (76 miles) Elevation Gain:   4143ft / 1262m

The longest day of the trip today at 76 miles but one of the easiest climbing wise, sees us riding through the gorgeous Parque da Serra de S.Mamede in the morning and beyond. We make a slight border crossing again into Espana and back to keep us on the best roads. Later in the day, we approach Elvas, it is too higgledy-piggledy for us to go straight through it and stay sane, so we cycle round it which luckily gives us ample opportunity to view the impressive viaducts and fortifications surrounding this small town. The fortifications are the largest group of bulwarked, dry ditched land fortifications in the world! Don’t say we don’t spoil you here at Peak Tours! We arrive after a good ride out in the saddle to one of the prettiest of Portugal’s “Marble Towns” the lovely Vila Vicosa another stately “Marble Town” which has an attractive plaza, a marble palace, castle and more importantly, great ice cream!

Day 9 Thursday: Vila Vicosa to Moura (65 miles) Elevation Gain:   3000ft / 914m

A decent 65 mile day of easy gradient through the lovely Alentejo region is on the cards today. A very pleasant morning’s ride through gently undulating countryside gives way to a short, steep climb up to dramatic marble-lined Monsaraz for a superb lunch spot with lots of lovely little tavernas. Following a lazy lunch we head across from the Evora to Beja districts crossing a few large bodies of water before heading to the well-preserved old Moorish quarter of working-class Moura.

Day 10 Friday: Moura to Mertola (66 miles) Elevation Gain:   3173ft / 697m

A really easy day elevation wise today sees us in the sticks for a large part of the morning soaking up the peace and tranquility of this beautiful area in splendid isolation. We later begin to see some signs of settlement as we skirt the edge of the Vale do Guadiana park on our way to a cracking descent into our evening’s accommodation with enough time to wander the ancient cobbled streets of medieval Mertola.

Day 11 Saturday: Mertola to Tavira (57 miles) Elevation Gain:   4560ft / 1389m

With the last few days having been more sedate, your legs should be nice and ready for the last dramatic day as we head through the low altitude Caldeirao mountain range today. We eventually pop out on the other side to a lovely descent followed by our final approach to the sea and victory at one of the Algarve’s most charming towns, Tavira. A nice route with silky smooth road surface and stunning views will see you winding down towards the sea to the finish point where your guides will be waiting to cheer you on as you complete your end to end Portugal tour. Skinny dipping and naked conga along the beach is optional…..

Day 12 Sunday: Departure Day

As we say our fond farewells and tearful promises of a re-union the following year a coach will pick everyone up and transfer everyone to the airport with hopefully wonderful memories of another Peak Tours’ adventure.

How do I get to Porto?

You can get to Porto from all major UK airports which all have regular non-stop flights. We can pick you up at the airport when you arrive on Tuesday and transport you to your first nights’ accommodation.

What happens when I arrive?

If you would like collecting from the airport then we can meet you at any point up to around 6pm. We will then meet you and take you, your luggage and your bike to the hotel in Porto where we will spend our first night. We will have a group meal 19.30 on the Tuesday night so if you are arriving much earlier you have the time free to yourself. If you arrive after 6pm then the guides will not be able to collect you and you will need to arrange your own transport via taxi from the airport to your accommodation. Breakfast is from 7.00 the following morning and the coach will arrive at 8:15 to transport us the 2 hours or so to the start point.

What happens at the end?

On the final day we finish cycling on Saturday and spend the night at the hotel in Tavira town centre. We have a ‘final supper’ where we all get together for a last group meal. We will arrange a transfer to the airport on the final Sunday at a time that suits. You would need to arrange your own taxi if you are staying on any extra nights (this can be arranged very easily via the hotel)

What’s Included?

The tour price includes 12 nights accommodation, 12 breakfasts, 10 lunches, all snacks, tea, coffee, hot chocolate, fruit, cake, jelly babies etc, full trip support including a tour leader that cycles with the group, back up van with spare parts and a few spare bikes, detailed route notes and GPS files so that you can cycle at your own pace, a Peak Tours cycle shirt, completion certificate, luggage transfer each day, transfer from Porto Airport to hotel on Tuesday & also from Tavira Hotel to Faro airport at the end of the tour on Sunday morning.

What’s Not Included?

Evening meals, 1 lunch, cycle hire (available for a fee), Garmin hire (available for a fee), insurance, flights.

Group Size

The group will be a minimum of 8 and a maximum of 25 people. We feel that this size of group works best as there will always be enough in the group for some good company but there won’t be so many people that it becomes overcrowded.

Accommodation

You have a choice sharing a double or a twin room or, if you would like your own space then you can choose the single room option or sole occupancy of a double.  All rooms are en-suite.

Route

After our arrival in Porto on Tuesday we will set off to the border (near to the Spanish border) early on Wednesday morning to get to the start point in good time.

The first 3 to 4 days are some of the hilliest of the trip as we make our way south through lovely steep sided valleys and over the large dams of the sparsely populated north heading down to the lovely region around the Douro river.

We climb out and away from the area round the Douro to an interesting geographical area typified by large boulders strewn around hillsides, hilltop enclaves of communities with ancient castles sitting atop with fantastic panoramic views.

The tour then takes on a more gentle tone as we pass through the stately Marble towns and gently undulating countryside of the Alentejo region with the occasional stunner of a hilltop castle town like Marvao and Monsaraz.

The final few days are really quite gentle riding through very pleasant countryside before a final dramatic day to the quaint, seaside town of Tavira at the end of what we hope for you, has been a fantastic trip.

Food

All of your breakfasts and most lunches (lunch not included on day 9 as it works best to spread out) are included in the price of the trip. Breakfast in Portugal is fairly simple and varies from place to place. A lot of the hotels will offer some form of alternative continental and we will endeavour to press the hotels for a little more choice for our groups for your cycling legs.  Lunches (but not drinks) will be provided each day (apart from the 1 mentioned) and will generally be at a restaurant or cafe with pasta salads, sandwiches and local fare etc, sometimes there may be a picnic lunch if we are out in the sticks .

Evening meals are not included  and can be bought at your accommodation or in nearby restaurants. We also have fruit, biscuits, nuts etc in the back up van that you are welcome to pick at throughout the day and if there are specific snacks you would like, as ever, just let us know. For eating out, although we have found a few excellent restaurants, the fare in general, especially as we are away from the coastal sections, can be less sophisticated than somewhere like France. There isn’t as much choice for restaurants and they are generally quite small, but the Pousadas and hotels we stay in are of a good standard.

Back Up

An experienced tour leader will cycle with you each day and be on hand to help with any bike problems that may occur. You will have detailed route notes and the GPX files so that you can go slower or faster than the leader if you prefer or you can cycle behind the tour leader so that you don’t have to navigate at all, although they will be at the back of the group.

A back up van will leap frog the group a number of times each day so that help is never far away. We carry a range of spare parts so that repairs can be made en-route and we will have a spare bike available in the event that your bike has a serious breakdown.

Bikes

We highly recommend that you use a bike that you are used to and feel comfortable riding. Your bike should be fully serviced and in good condition before you start, this will reduce the risk of mechanical problems and unnecessary stoppages along the way. It should be noted that if you have your bike serviced before the tour then it is a good idea to ride it a few times to allow things to ‘bed in’ before joining the tour.

Either a road bike or a touring bike is preferable. We have a range of bikes available for hire if you don’t have your own bike. We will take your bike over for you if you bring it to us before hand and we will take it back for you at the end of the tour as well. We used to provide this service for free but we now have to charge a small fee of £40 per bike to cover the post Brexit paperwork (ATA carnet) that is required. If we take your bike for you then we would also need to bring it back. We can’t take bikes one way I’m afraid. This is due to the post Brexit paperwork that needs to be completed.

Please note that Peak Tours will not be held responsible for any damage cause in the transportation of the bikes, problems are very rare indeed and we have a very safe, tried and tested system. Any bikes with DI gears need to bring their chargers with them for the trip and riders also need to be aware that it may be necessary to remove the saddle and in some cases with DI gears, unplug the cable (although we try to avoid this). We also remove the front wheel of most bikes being transported and place them in wheel bags, if anyone has a wheel that requires a specific tool you would need to provide that too please.

The roads in Portugal are generally of a good quality with the occasional rougher section on some of the narrower back roads, more notably the “C” roads, although these are some of the most pretty. One other quirk about towns and villages in Portugal is that almost every town centre still have cobbles so there are many short sections in town centres that have unavoidable cobbles. Hard wearing 25mm tyres and up are fine and a road bike or hybrid are both suitable for this trip. At the end of your trip we can arrange for your bike to be sent to your address (UK only – contact the office for a price) if you don’t want the hassle of transporting it yourself.

Fitness

This tour is suitable for someone with a good level of fitness and who wants a challenge. If you do plenty of training beforehand you should have no problem completing the ride. We will have a training day in the Peak District available if you would like to join the group before the main event.

It must be stressed that a good amount of training before the ride will make your tour much more enjoyable and ensure that you finish your ride. We are always happy to advise you about training plans in preparation for the ride.

Clothing & Equipment

Clothing for all weathers is recommended so waterproofs are essential, the north of Portugal is colder than the south and in the mountains you should be prepared with layers. A full recommended kit list is provided & we are always happy to answer any questions that you may have.

Insurance

It is compulsory that you take out adequate insurance to cover against personal accident, loss of belongings and cancellation cover. This should cover you in the event that you have to cancel the tour anytime after the final payment has been made as we may be unable to fill your place. If you don’t already have a policy in place then you can try Yellow Jersey who specialise in providing insurance for cyclists. You can see further details here: Yellow Jersey

Support

Usually each tour has 3 guides*:
– One guide drives a van that provides refreshments during the day. We call this van the ‘brew van’. Generally we have a mid morning stop, a lunch stop and an afternoon brew stop. The brew van provides hot drinks such as tea and coffee, water and a range of snacks such as fruit, dried fruit, biscuits, local specialities etc.
– One guide drives the ‘luggage van’ – transporting your luggage from hotel to hotel, as well as setting up your lunches on picnic days. We aim to put your bags in your rooms for you each day although this isn’t always possible.
– One guide cycles at the back of the group. You are provided with detailed route notes and gpx files so that you can navigate yourself. It is important that you cycle at your own pace – we don’t cycle as one big group. There could be an hour or two between the front and the back rider. Our cycling guide will always stay at the back of the group.
– Mechanical support: We carry a range of spare parts so that repairs can be made en-route and we will have some spare bikes available in the event that your bike has a serious breakdown. If we can’t fix your bike then we will try to get it to the nearest bike shop for repair.
– Each guide will be contactable by phone during the day so if you have any issues you can get straight in touch with them.

*For smaller groups you might only have one guide that cycles with the group and one back up driver or two back up drivers without a guide cycling at the back of the group. For groups of 10 or less just one tour leader will provide back-up for you.

FAQ: Does the support vehicle follow the group?
No, the back up van doesn’t drive behind the group at all times but the van shouldn’t be too far away if you require assistance. On most tours we have two back up vans. The brew van stays out with the group throughout the day, stopping for a morning refreshment stop, lunch and on most days an afternoon refreshment stop as well. Usually the luggage van will go on ahead to ensure that your luggage is ready for you when you arrive at your accommodation.

FAQ: Can I get in the van if I am tired and unable to complete the day’s riding?
Ideally you would complete each day’s ride however you can get in the van as a last resort if you are unable to complete that day’s ride. We ask that riders who sign up for the tour are able to complete each day of riding, and don’t see the vans as a ‘strategy’ for completing the tour – e.g. if you are considering signing up for the tour and riding half of each day, and then getting in the van, then perhaps the tour is not quite for you yet, but once you’re confident that you can complete each day on your bike we will gladly welcome you.

If you have a contagious illness and can’t ride on any particular day then getting in the van isn’t an option as the chances of passing the illness to the guide driving the van is high. This has happened on many occasions in the past and then the guide has passed the condition to others in the group. It is for this reason that we don’t allow anyone with a contagious condition to ride in the van with the guide. If this happens then we will help arrange alternative transport to the next stop.

FAQ: Can my non cycling friend/partner book onto the tour and ride in the van each day?
No. We may need the space in the van to pick up riders who have had an accident or need mechanical assistance so we need to keep the space in the van free for emergencies.

FAQ: What are the groups like?
Obviously each group is different but generally they are a fun, friendly, helpful and adventurous bunch. There will be people of all ages and from all walks of life. We tend to get quite a few older riders although there will always be a few younger riders as well. The average age for our riders is people in their 50’s and 60’s. We think that a group of 20-25 is ideal as there will be plenty of people with similar interests and character without being such a big group that it becomes too much. Generally the group will be split 50/50 between people travelling alone and people that travel as a pair such as two sisters, two friends, two partners etc. There will be plenty of people to socialise with throughout the day and in the evening.

ACCOMMODATION

B&B OPTION & DOUBLE OR TWIN/TRIPLE
If you choose the B&B only option you will stay in a mixture of B&B’s, guesthouses and hotels. If you are travelling with a friend then you will be roomed together in a twin or if you’re with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin or triple room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite, although this is rare for the double/twin room option.

SINGLE ROOM OPTION
If you choose the single room option, you will have your own room for the duration of the holiday. This will be in either a single room or single occupancy of a double room. Usually rooms are en-suite however there maybe the occasional room that is not en-suite.

SOLE USE OF A DOUBLE ROOM OPTION
If you choose this option, you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your holiday. Occasionally you may have a twin room to yourself if a double room isn’t available but again, this is rare.

YHA (YOUTH HOSTEL) OPTION
This option is only available for the 14 Day LEJOG tour. If you choose the YHA option you will stay in a mixture of hostels, hotels & B&B’s staying in dormitory rooms, single rooms, twin rooms & triples.

FAQ: What happens if I’ve booked a twin room option but decide that I want a single during the tour?
We will try to find another room for you each night however any additional room costs would need to be paid for by you. It may be that some accommodation providers don’t have any extra rooms available, in which case you would need to stay in a twin room.

FAQ: What can I expect the quality of my accommodation to be like?
Most of our accommodations are either 3 or 4 star which we have hand picked because of their location, high quality facilities and great service standards. You will experience a variety of accommodations throughout the regions you’re passing through each one being different to the next. Where possible we try to steer away from large corporate hotels and lean towards local family run businesses to provide a more authentic experience. Occasionally, in rural areas, the infrastructure isn’t as developed as in other areas so there isn’t an abundance of accommodations that are able to host a large group of cyclists with bicycles. On these rare occasions the group has to be split between two neighbouring villages.

FOOD

All of your breakfasts and lunches, unless otherwise specified in specific tour information, are included in the price of the trip. Lunch will be provided each day in a café or restaurant or picnic lunches provided by the guides. Evening meals can be bought at your accommodation or in a nearby restaurant. We also have tea, coffee, fruit, biscuits, cake, nuts etc in the back up van that you are welcome to fill your pockets with at the morning and afternoon ‘brew stops’. We don’t provide gels or powders – only real food.

FAQ: What if I have any dietary requirements such as being Vegetarian or Vegan, Gluten or Dairy Free?
Usually on each tour we have people with specific dietary requirements, and we are able to accommodate these without a problem. Sometimes in the more rural areas our tours visit there may not necessarily be as wide a variety of food (e.g. for Vegans in France or Portugal) but we always inform each café or restaurant well in advance.

FAQ: WHAT HAPPENS IN THE EVENINGS?
Once you have arrived at your accommodation you should have chance for some time to relax, have a shower etc before the evening meal. We will often arrange somewhere to eat for the evening meal so that we can all get together and you won’t be left alone if you would like to eat with others. We don’t arrange a group meal every night to allow for flexibility and exploration but there will always be somewhere at your hotel or close to your accommodation for you to have an evening meal.

Other Costs
We often get asked about estimations for spending money for your evening meals over the length of the tour to help people budget. This is sort of a ‘how long is a piece of string’ question, as some will eat and drink much more than others, but as a rough guide we would recommend budgeting around £30 / €35.00 per day per person for a 2-3 course evening meal plus a drink and, knowing yourself what you are likely to eat and drink, you can adapt that accordingly.

BIKES

UK TOURS:
You can transport your bike in the following ways:
– bringing your own – most people using this option will take a train or have a friend or relative drive them to wherever the tour starts. For some tours we may be able to offer some en-route collections before the tour. This will usually be at a motorway service station along the route between our HQ in Glossop, Derbyshire and the start point of the tour.
– those arriving into the UK from overseas with their own bike generally tend to transport their bike in a bike bag / box. We have a limited number of spaces in the vans to store such bike boxes / bags during the tour so please contact us if you are thinking of bringing your own bike.

EUROPEAN TOURS:
You can transport your bike in the following ways:
– bringing your own – most people using this option will take a train or plane, with their bike in a bike box or bag. We have a limited number of spaces in the vans to store such bike boxes / bags during the tour so please contact us if you are thinking of bringing your own bike.
– we can transport your bike for you, for a £60 charge. You can either get your bikes to us in Glossop in the Peak District, or you can meet our guides at a convenient location (usually a motorway services) for them while they are en route to catch the ferry.

It should be noted that bikes travel with us at your own risk. It is very difficult for us to provide insurance for your bike during transit, so you need to insure your bike in the unlikely event that your bike is lost or stolen or damaged.

Please note – Generally this isn’t necessary, but for some of the larger bike frames we may need to lower/remove your seat posts in order to pack all the bikes into the vans. We take great care packing the bikes and we will mark seat posts with tape to ensure seat heights can be restored. We are aware that some of you will have Di2 battery systems in the seat posts. We can disconnect these carefully and reconnect them when we unpack the vans.

Please ensure that your bike is fully serviced and in good working order before the start of the trip. It is advisable to have your bike service a few weeks before the start of the tour. This will allow time to ‘bed in’ before you start your ride.

Alternatively you can hire a bike from us, please see our website for more information.

FAQ: Can I use an electric bike on your tours?
E-bikes are welcome on all of our tours, please let us know if you are intending to ride an e-bike, and whether it has to be charged in-situ, or if the battery is detachable, so that we plan accordingly.

FAQ: Where will my bike be stored overnight?
Our accommodations are sourced specifically based on the requirements of our tour and groups, part of these requirements is ensuring there is suitable secure storage storage for your bicycle throughout your stay. Most accommodations we use haven’t been designed to host a group of 25 cyclists in mind so the bike storage solution we arrange can differ from place to place. Usually there will be a room/garage/shed where the bikes can be stored securely and out of the elements. When travelling through rural areas, we use local B&Bs which are unlikely to have the ideal large indoor storage facilities we’d like. In such circumstances bicycles are stored outside under a tarpaulin secured with a cable lock(s) around the back of your accommodations or behind locked gates. If you’re considering booking a tour that travels through rural areas and wish to discuss this in more detail, please speak to one of our team members. Occasionally we keep bikes stored in our back up vans.

CLOTHING AND EQUIPMENT

A full kit list, including clothing and equipment (personal spares and repairs) can be downloaded here for our 10 – 14 day tours or here for our 7-9 day tours or here for our tours that are less than 7 days.

Helmets are a requirement on all of our tours.

LUGGAGE

The ideal size for luggage is 70 x 50 x 30 cm and a weight of 10 to 15kg (or less). You will also be able to have a smaller ‘day bag’ which you can access during the day.

Where possible, your luggage will be put into your room at the end of each day, but please note that if your luggage exceeds the 15kg limit then this may not be possible.

FAQ: Are there any places to wash clothes during the tours?
This varies from tour to tour, but there will be a note made in your route notes. Often the towns you will stay in will have a local launderette, or sometimes there are self-service washing machines at fuel stations or in supermarket car parks (this tends to be more common on our European tours.) Most people will tend to wash their own clothes during the tour using some travel wash gel or soap in their hotel bathroom – this can be done quite effectively meaning no need for a launderette.

FITNESS

Each of our tours has a grade. Our grading system is explained here

We offer two different training weekend options, which can be found here. If you are booked on to one of our longer tours then you may wish to do one of our shorter tours first, to get a feel for how things work. You can see details of our shorter tours here.

In addition to this we send out a training plan for each tour once you have booked on.

FAQ: What if I am very slow during each day?
We ask that each rider completes each day of riding by 18:30, to allow you to have enough time to rest, socialise and eat before heading to bed. This helps you to get maximum enjoyment out of the tour, rather than each evening becoming a rush! Whilst on tour, if you are coming in late then we will try to accommodate this by perhaps setting you off early. As per the booking conditions, if you finish your day’s cycling beyond this time period, it shall be at the tour leader’s absolute discretion as to whether you are at a sufficient level of fitness to continue with your chosen holiday.

MECHANICAL KNOWLEDGE

We don’t expect you to be an expert bike mechanic but there are a few simple skills that will be a great benefit to you. It is essential that you know how to fix a puncture. It is quite likely that at some point you will have a puncture or two so it is essential that you carry a puncture repair kit and a spare tube or two with you. It is also helpful if you know how to change your brake pads and adjust your brakes and gears, however this isn’t essential. Our guides will help you with any repairs and adjustments en-route.

FAQ: What if I can’t change a puncture?
We recommend that you practise this before coming on tour. There are a number of Youtube videos out there to help, and your local bike shop will be able to offer advice and show you in person. If you arrive at the tour and you still don’t know how to change a puncture, then our guides will show you at the beginning of the tour. Changing a puncture is a quick job: it should take at most 10 minutes, even if the tyres are tricky to get on and off. If you have to wait for one of our guides to assist you, then it is likely that you may be waiting longer than 10 minutes depending on where they are, so it makes sense for you to master this skill so you can get back on the road sooner rather than later.

NAVIGATION

We provide detailed route notes and also GPX files for all tours. If you would like to hire a Garmin Device from us, with all of the routes loaded, then we have them available for hire. These can be booked through the Tour Extras section of our website, or by getting in touch with the office.

FAQ: What if my own navigation device fails on tour?
We have a number of spare Garmins which we carry, with all of the routes loaded on. In the interests of fairness to other customers who have hired a Garmin, if you have to use one of ours then we would ask you to pay the same fee that they have paid (or contribute towards some costs depending on how many days you have had to use it for).

GROUP SIZE

Our tours operate with group sizes of a minimum of 8 and a maximum of 25 people. We don’t cycle as a large group, smaller groups naturally form along the way. We feel that this size of group works best as there will always be enough in the group for some good company but there won’t be so many people that it becomes overcrowded.

FAQ: What is the usual age and make up of your groups?

Typically most people are aged around 45 and above, and generally on each tour there is a split of around 40% women and 60% men. That does vary from tour to tour however, and we have had riders from ages 15 to 87!

FAQ: Can I come with my child who is under 18?
Yes, however you will be responsible for your child’s safety throughout the tour. Our guides do look after all of our riders but they will not act in loco parentis.

SAFETY

Emergencies
112 is the emergency number for Europe. The number 112 can be dialled to reach emergency services – medical, fire and police – from anywhere in Europe. This Pan-European emergency number 112 can be called from any telephone (landline, pay phone or mobile cellular phone). Calls are free and you can ask for an English-speaking operator.

GHIC – European Health Insurance Card
This card entitles you to greatly reduced or free state medical services throughout Europe, including Switzerland. We recommend you send off for one of these before the trip and carry it with you. It’s important to bear in mind that these cards are not a substitute for travel insurance and adequate travel insurance is compulsory for this tour. This link will give you all the information you need about the EHIC – Apply for a GHIC Card.

Tick-borne encephalitis
In general, no special immunisations or medications are necessary for travel to Europe but it may be worth immunising yourself against ticks as, in many countries, in wooded areas and rough pasture with long grass, ticks can be found. The risk is very low but it is possible to contract Lyme disease, tularaemia, tick-borne encephalitis and rickettsia diseases from these little critters in the warmer months.
If you find a tick attached to skin, promptly remove it. Grasp the tick using fine-tipped tweezers as close to the skin as possible. Pull upward with steady, even pressure, do not twist or jerk the tick. After removing it, thoroughly disinfect the bite site and wash your hands. If you begin to experience a rash or fever within several weeks of removing a tick, see your health care provider.

Cycling Tips for mainland Europe
We’ll start with the obvious one, cycling on the right-hand side of the road. You will be surprised at how many times you are cycling along thinking “somethings not quite right here” only to find a Renault heading in your general direction!

It takes time to break the lifelong habit of cycling on the left-hand side and it would be worthwhile keeping this ever present in your minds for at least the first few days.

Instinctively, at junctions and roundabouts, we Brits look for cars coming from the right. This habit must also be broken and great care taken at junctions and roundabouts to look for the cars coming from your left and giving way to the left at roundabouts.

Another tricky manoeuvre that is counter intuitive to the British brain is turning left. This is perhaps the most confusing as we are so used to simply turning left.

To turn left we must cycle past the first half of the junction and turn left into the second half while at the same time taking great care for oncoming traffic (there is usually a blue arrow sign to remind you).

By law, you need to have a bell on your bike in France, you can find small ones that don’t take up too much space.

INSURANCE

We strongly recommend that you take out adequate insurance for your tour which, as an absolute minimum, should cover accident & medical expenses if you are travelling within the UK or outside of the UK for our European tours, cover for your bike and belongings and cancellation cover in the event that you have to cancel your tour for unforeseen circumstances.

You should be aware that if you have an accident or fall ill while on the tour you will lose the money paid for the trip. A travel insurance policy would allow you to reclaim most of the money as well as providing insurance in case you lose your bags or if your bike is stolen, broken etc.

Your policy should also cover cancellation costs if you cancel the tour within 8 weeks of departure. If this happens we will try to fill your space and return your funds to you but if we are unable to fill your place you will lose the funds paid for the tour.

We’ve partnered with Yellow Jersey and agreed a 10% discount off their travel insurance products, both available on a short term or annual basis for all our clients. Once you have booked onto your tour with us, you will receive a discount code. We would recommend that you also take a look at what other products are available.

FAQ: What if I don’t have insurance for my tour?
Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.

For information on our Booking Conditions, please see here.

FAQ: What do I do if I lose my passport?
1. Go to the police and get an incident report: You need to do this because The British Embassy (or Embassy of the country your passport is from) will not issue you with a new/replacement travel document without a police report and your travel insurance policy will not reimburse you for costs incurred without a police report.
2. Go to the nearest British Embassy: Once you have filed a police report, head to the nearest British embassy to get the necessary paper work. This includes an LS01 form, which cancels your current passport and prevents crooks from using it for identity theft.
3. Emergency Travel Documents: In the event of an emergency (like your flight home leaving that afternoon), travel documents can be issued for those who need to fly home immediately. For an emergency passport to be issued, you will still need some form of identification and a police report – for security reasons. This is not a replacement passport though – it will only be valid for your flight home.
4. Check your travel insurance as some insurance providers cover situations like this so it is worth ringing them up to find out.

These Booking Conditions, together with our Privacy Policy and where your holiday is booked via our website or over the phone, our Website Terms of Use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with Peak Tours Ltd, company number 07992506, of 38 Storth Meadow Road, Glossop, Derbyshire, SK13 6UZ ("we", "us", "our"). Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to "you" and "your" include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

  1. he/she has read these Booking Conditions and has the authority to and does agree to be bound by them;
  2. he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);
  3. he/she is over 18 years of age and, where placing an order for services with age restrictions, declares that he/she and all members of the party are of the appropriate age to purchase those services;
  4. he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
  5. he/she has key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 - Standard Information Form on Travellers Rights when Booking a Package Holiday.

1. Booking & Paying For Your Arrangements

A booking is made with us when you pay us a deposit (or full payment if you are booking within 60 days of departure) and we issue you with a booking confirmation. All bookings are made subject to the eligibility requirements listed at section 2 below. We reserve the right to return your deposit and decline to issue a booking confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking and will be sent to you. The accommodation provisions included at section 14 will also apply to your booking.

Upon receipt, if you believe that any details on booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out.

The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 60 days prior to scheduled departure. You will receive a payment reminder from us prior to your balance becoming due. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case we shall retain your deposit.

2. Eligibility Requirements

In booking with Peak Tours you understand that there are certain risks and dangers inherent in taking part in a cycling holiday and that by the very nature of the activities you will participate in these may be hazardous to you, including cycling on uneven surfaces, cycling in inclement weather, cycling in close proximity to vehicular traffic and any other activities involving inherently dangerous risks, and you acknowledge that you will be exposed to an element of personal risk. These include the risk of personal injury and death and loss of or damage to your property. You are under a duty to mitigate any risks to yourself as far as is practicable, by taking all reasonable steps to comply with all instructions of your tour leader and the instructions included in your route map, and taking all reasonable steps to ensure your own safety whilst taking part in the holiday.

It is your responsibility to ensure that you are at a sufficient level of fitness to take part in your chosen holiday (please also see section 13 - Disabilities and Medical Problems). You will generally be at a sufficient level of fitness if you are able to complete your day's cycling within a reasonable timescale (which shall be set by your tour leader, and in respect of most holidays shall mean completing the day's cycling by 18:30 hours local time at the latest). If you finish your day's cycling beyond this time period, it shall be at the tour leader's absolute discretion as to whether you are at a sufficient level of fitness to continue with your chosen holiday. You are required to follow any safety advice or other instructions provided to you by your tour leader, and wear a cycle helmet and appropriate clothing at all times whilst cycling. You must also abide by the rules of the Highway Code.

If you are using your own bike, it must be suitable for use for the duration of the route of your chosen holiday. It is your responsibility to arrange for your bike to be transported to the holiday. Your bike must be insured for the duration of your holiday, and your insurance should cover loss or damage to your bike that may occur during your holiday. Peak Tours take great care to ensure that your bike is safe at all times. However, Peak Tours cannot accept any responsibility for any damage to your bike or loss of your bike, including if your bike is stolen during the holiday. This includes times when your bikes are being transported in one of the vans. If a van was stolen containing your bike then you would need to have an adequate insurance policy in place to cover this.

Bike hire is available to be booked at any time up to the start of your holiday, subject to availability. If you choose the bike hire option, your bike will be provided at the beginning of the holiday and returned to ground staff at the end of your holiday. On receiving your hire bike, it is your responsibility to check that the bike is in good working order and to check your bike each day before starting your ride. If you have any concerns about the function of the bike then you need to raise this with your tour leader straight away.

3. Accuracy

We endeavour to ensure that all the information and prices contained in our advertising material are accurate, however occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before you make your booking.

4.Insurance

Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.

5. Pricing

We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. We also reserve the right to increase the price of confirmed holidays solely to allow for increases which are a direct consequence of changes in:

  1. the price of the carriage of passengers resulting from the cost of fuel or other power sources;
  2. the level of taxes or fees chargeable for services applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports; and
  3. the exchange rates relevant to the package.

Such variations could include but are not limited to cost changes which are part of our contracts with accommodation suppliers (and their agents), transfer operators and any other transport providers.

You will be charged for the amount of any increase in accordance with this clause. However, if this means that you have to pay an increase of more than 8% of the price of your confirmed holiday (excluding any insurance premiums, amendment charges and/or additional services or travel arrangements), you will have the option of accepting a change to another holiday if we are able to offer one (if this is of lower price you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid to us, except for any insurance premiums and any amendment charges and/or additional services or travel arrangements. Should you decide to cancel for this reason, you must exercise your right to do so within 7 days from the issue date printed on your final invoice. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy.

Should the price of your holiday go down due to the changes mentioned above, then any refund due will be paid to you less an administrative fee of £10. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

There will be no change made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.

6. Jurisdiction and Applicable Law

These Booking Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you live in those places and if you wish to do so.

7.Cutting your holiday short

If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.

8. If You Change Your Booking & Transfers of Bookings

If you wish to change any part of your booking after our confirmation invoice has been issued, you must inform us in writing (which includes by email) as soon as possible. This should be done by the first named person on the booking. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of any costs and charges incurred by us and/or incurred or imposed by any of our suppliers in making this change. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable in accordance with clause 9.

Transfer of Booking:

If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions:

  1. that person is introduced by you and satisfies all the conditions applicable to the holiday;
  2. we are notified not less than 7 days before departure;
  3. you pay any fees, charges or other costs arising from the transfer; and
  4. the transferee agrees to these booking conditions and all other terms of the contract between us.

You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out in clause 9 will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.

Important Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.

9. If You Cancel Your Booking Before Departure

If you or any other member of your party decides to cancel your confirmed booking you must notify us in writing (which includes by email). Your notice of cancellation will only take effect when it is received in writing by us at our offices and will be effective from the date on which we receive it.

Since we incur costs in cancelling your arrangements, you will have to pay the cancellation charges as follows:

Cancellation Charge
More than 60 days before start date Deposit
60 - 0 days 100%

Important Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.

If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

Where possible, we will deduct the cancellation charge(s) from any monies you have already paid to us.

10. If We Change or Cancel

As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time.

Changes: If we make a minor change to your holiday, we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure but we will have no liability to you. An example of a minor change would include change of accommodation to another of the same or higher standard.

Occasionally we may have to make a significant change to your confirmed arrangements. Examples of "significant changes" include the following, when made before departure:

  1. A change of accommodation area for the whole or a significant part of your time away.
  2. A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
  3. A change of outward departure time or overall length of your arrangements by more than 12 hours.
  4. A significant change to your itinerary, missing out one or more destination entirely.

Cancellation: We will not cancel your travel arrangements less than 60 days before your departure date, except for reasons of Events Beyond Our Control or failure by you to pay the final balance. We may cancel your holiday before this date if, e.g., the minimum number of clients required for a particular travel arrangement is not reached.

If we have to make a significant change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:

  1. (for significant major changes) accepting the changed arrangements; or
  2. having a refund of all monies paid; or
  3. if available and where we offer one, accepting an offer of an alternative holiday (we will refund any price difference if the alternative is of a lower value).

You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again, we will assume that you have chosen to accept the change or alternative booking arrangements.

Compensation

In addition to a full refund of all monies paid by you, we will pay you compensation as detailed below, in the following circumstances:

  1. If, where we make a significant change, you do not accept the changed arrangements and cancel your booking;
  2. If we cancel your booking and no alternative arrangements are available and/or we do not offer one.

The compensation that we offer does not exclude you from claiming more if you are entitled to do so.

Period before departure in which we notify you Amount you will receive from us*
More than 60 days £0
60-43 days £10
42-29 days £20
28-15 days £30
14-0 days £40

*IMPORTANT NOTE: We will not pay you compensation in the following circumstances:

  1. where we make a minor change;
  2. where we make a significant change or cancel your arrangements more than 60 days before departure;
  3. where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements;
  4. where we have to cancel your arrangements as a result of your failure to make full payment on time;
  5. where the change or cancellation by us arises out of alterations to the confirmed booking requested by you;
  6. where we are forced to cancel or change your arrangements due to Events Beyond Our Control (see clause 11).

If we become unable to provide a significant proportion of the arrangements that you have booked with us after you have departed, we will, if possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction.

11. Events Beyond Our Control

Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by "Events Beyond Our Control". For the purposes of these Booking Conditions, Events Beyond Our Control means any event beyond our or our supplier's control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned's control.

Brexit Implications: please note that certain travel arrangements may be affected as a result of the United Kingdom's decision to leave the European Union. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Events Beyond Our Control, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.

12. Special Requests

Any special requests must be advised to us at the time of booking e.g. diet, room location, a particular facility at a hotel etc. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed by us. We do not accept bookings that are conditional upon any special request being met.

13. Disabilities and Medical Problems

We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your booking, please provide us with full details before you make your booking so that we can try to advise you as to the suitability of your chosen arrangements. We may require you to produce a doctor's certificate certifying that you are fit to participate. Acting reasonably, if we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel it and impose applicable cancellation charges when we become aware of these details. If, during your holiday, we become aware of a medical problem or disability which may affect your health and safety or the health and safety of others, which you did not disclose at the time of booking, we reserve the right to postpone, restrict or cancel your involvement in any cycling activities, at the tour leader's sole discretion. If you have any contagious condition then you must isolate from the other people within the group. You cannot travel in our back up van with your tour guide as they may also contract your illness. If you are unable to cycle due to you having a contagious illness then you will need to find alternative travel such as a train or taxi to get from one destination to another. This travel or any unscheduled accommodation costs would need to be covered by yourself or your insurer.

14. Accommodation Provisions

B&B OPTION & DOUBLE OR TWIN/TRIPLE

If you choose the B&B only option you will stay in a mixture of B&B's, hotels and country pubs. If you are travelling with a friend then you will be roomed together in a twin or if you're with your partner then you will be in a double room (or a twin if you prefer). If you are travelling alone then you will be roomed with another member of the group in a twin or triple room (same sex). The actual stopovers may change from the advertised accommodation providers, if this happens then an equivalent standard of accommodation will be used nearby. The majority of the rooms you stay in will be en-suite however you may stay in a couple of rooms that are not en-suite.

SINGLE ROOM OPTION

If you choose the single room option, you will have your own room for the duration of the holiday. This will be in either a single room or single occupancy of a double room in a mixture of en-suite and non en-suite rooms.

SOLE USE OF A DOUBLE ROOM OPTION

If you choose this option, you will have a guaranteed double room to yourself throughout the tour. You will always have an en-suite each night of your holiday. There may be an exceptionally rare occasion when you have a separate bathroom but this is very unlikely. Occasionally you may have a twin room to yourself if a double room isn't available but again, this is rare.

YHA (YOUTH HOSTEL) OPTION

This option is only available for the fourteen day LEJOG tour. If you choose the YHA option you will stay in a mixture of hostels, hotels & B&B's staying in dormitory rooms, single rooms, twin rooms & triples.

15. Complaints

We make every effort to ensure that your holiday arrangements run smoothly but if you do have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier) and your tour leader immediately who will endeavour to put things right. If your complaint is not resolved locally, please contact 07495 023 022 or 01457851462.

If the problem cannot be resolved and you wish to complain further, you must send formal written notice of your complaint to us at our office, ideally within 28 days of the end of your stay, giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier's ability to investigate your complaint, and will affect your rights under this contract.

You can access the European Commission Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved. Please Note: the ODR platform is unlikely to be available for use by UK consumers at such a point that the UK ceases to be a member of the European Union.

16. Your Behaviour

All our customers are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of others. If in our opinion or in the opinion of any hotel manager, tour leader or any other person in authority, your behaviour or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any other customers or any third party, or damage to property, or to cause a delay or diversion to transportation, we reserve the right to terminate your booking with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other arrangements immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodation or any other arrangements will be made and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel manager or other supplier prior to departure. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.

17. Our Responsibilities

  1. We will accept responsibility for the arrangements we agree to provide or arrange for you as an "organiser" under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking Conditions, if we or our suppliers negligently perform or arrange those services and we don't remedy or resolve your complaint within a reasonable period of time, and this has affected the enjoyment of your package holiday you may be entitled to an appropriate price reduction or compensation or both. You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. The level of any such price reduction or compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these Booking Conditions and the extent to which ours or our employees' or suppliers' negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us.
  2. We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from:
    1. the acts and/or omissions of the person affected; or
    2. the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unforeseeable or unavoidable; or
    3. Events Beyond Our Control (as defined in clause 11).
  3. We limit the amount of compensation we may have to pay you if we are found liable under this clause:
    1. loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind.
    2. Claims not falling under (a) above and which don't involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
    3. Claims in respect of international travel by sea and rail, or any stay in a hotel:
      1. The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from our offices. Please contact us. In addition, you agree that the operating carrier or transport company's own 'Conditions of Carriage' will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those 'Conditions of Carriage'. You acknowledge that all of the terms and conditions contained in those 'Conditions of Carriage' form part of your contract with us, as well as with the transport company and that those 'Conditions of Carriage' shall be deemed to be included by reference into this contract.
      2. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question.
  4. It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions.
  5. Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.
  6. Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description:
    1. which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you;
    2. relate to any business;
    3. indirect or consequential loss of any kind.
  7. We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised on our website. . For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
  8. Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to "unavoidable and extraordinary circumstances", we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Please note that the 3 night cap does not apply to persons with reduced mobility, pregnant women or unaccompanied minors, nor to persons needing specific medical assistance, provided we have been notified of these particular needs at least 48 hours before the start of your holiday. For the purposes of this clause, "unavoidable and extraordinary circumstances" mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.

18. Excursions

Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your contracted arrangements with us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

19. Insolvency Protection

In accordance with the requirements of the Package Travel and Linked Travel Arrangements Regulations 2018, we provide full financial protection for all package holidays that we sell, by way of a separate account held by HSBC.

If you book arrangements other than package holiday from us, your monies will not be financially protected. Please ask us for further details.

20. Passport, Visa and Immigration Requirements & Health Formalities

It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Passport Office on 0870 5210410 or visit https://www.gov.uk/browse/citizenship/passports.

Special conditions apply for travel to the USA, and all passengers must have individual machine readable passports. Please check https://uk.usembassy.gov. For European holidays you should obtain a completed and issued form EHIC prior to departure.

Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit https://www.gov.uk/travelaware.

Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.

We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.

21. Conditions of Suppliers

Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.

22. Prompt Assistance

If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier or transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party's negligence.

23. Delays, Missed Transport Arrangements and other Travel Information

If you or any member of your party misses a transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the transport supplier concerned immediately.

We cannot accept liability for any delay which is due to any of the reasons set out in clause 11 of these Booking Conditions.

24. Foreign Office Advice

You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly. Advice from the Foreign Office to avoid or leave a particular country may constitute Events Beyond Our Control. (See clause 11).

Company Details

Peak Tours Limited
38 Storth Meadow Road, Glossop, Derbyshire, SK13 6UZ.
Registered in England 7992506
VAT No 130935822

 

PT possible the best in the business for multi day riding with europe. This was only my secount trip with PT but overall I really rate how everything works so well.  The three guides were excellent each with there particular strengths and inputs. Certainly some of the best people ive ever come across in my many trips overseas.

John, Portugal End to End - May 2024

11 days of blue sky and 30 degrees on a great ride through Portugal. What’s not to like?

Peter, Portugal End to End - May 2024

I was very impressed with the standard of accommodation throughout the trip, especially with the fact that we were travelling through some of the less popular areas of Portugal.

Tony, Portugal End to End - May 2024

This is a route that I would happily come back and ride again. There was a nice variety in the scenery and I can’t think of anywhere on the route where the traffic was a worry (at least not by UK standards). The daily distances were long enough to feel like I’d had a decent ride, but still allowed us time for leisurely lunches, a bit of tourism and relaxing in the evenings.

Frances , Portugal End to End - October 2024

Can’t wait to do another. It was amazing.
Please plan more countries/destinations.

Andrew and Jill Buzzard, Portugal End To End - October 2022

Everything fell in place on this tour. The guides were very efficient and the brew stops were well stocked. As ever Peak tours have excelled

Pauline Perry, Portugal End To End - October 2022

A brilliant tour, and a very worthy addition to your portfolio. The route, food, hotels, guides etc were without complaint from me. Congratulations, Steve.

John Roulstone, Portugal End To End - September 2022

Excellent organisation, from transporting our bikes to the start and preparing them ready for us to ride, the guides’ daily info bulletins giving a summary of the day, the vans always there for coffee, lunch and at the hotel, bags in the room when we get there, restaurant lunches without hitch and catering for everyone, just some of the many notable aspects.

Mick Covington, Portugal End to End - September 2022

Another great trip with Peak Tours, this was my 5th. Already thinking about next year and would highly recommend to anyone.

Bob, Portugal End To End - May 2022

Portugal exceeded my expectations and renewed my passion for cycling

Steve Warnock, Portugal End to End - May 2022
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Click here to read a blog from Rob who completed his ride in May 2023 – Rob’s Blog

From: £2,095.00

Shared Double Room

Shared Twin Room

Single Room

Sole Occupancy Double Room

Bike Transfer and Return – UK to Europe

Would you like us to transport your bike from the UK to Europe and back? (Please select number of bikes, select 0 if not required)

Would you like us to transport your bike from the UK to Europe and back? (Please select number of bikes, select 0 if not required)

Pay a deposit of £250.00